Excellent
Based on 439 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
* Speedy shipping on common stock items** Most meet or exceed OEM performance* Low per-filter prices* Bulk discounts
PurolatorAirFilters.com (purolatorairfilters.com) has 439 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
439 approved reviews, newest moderated first
Customer
The order arrived as expected. However, the packaging for shipping was wasteful. I could only order 4, but that took two boxes (one box with 3 filters and one box with only filter). Please consider offering product order sizes which are also efficient to ship.
Customer
Very good service.Lead time a little long.
Limesyiv
Could not find this anywhere in store and we had a filter with dimensions slightly off from the standards in store, we tried a local small store to buy it from before but with the pandemic we could never find it or they were open weird hours. I wish I would have thought to look up the company on the old filter we have been using for 2 years almost, it was cheaper than expected, we bought 5 and they arrived much faster than anticipated. 10/10 recommend!
Donald B. B.
Got what I ordered and paid for which is great. They were very late and I had forgotten I ordered them when they finally showed up at the door. In 2021, with shortages and shipping problems, I can't really fault the company. They did send an email telling me it was going to be late and I did appreciate that. The price was really good compared to similar air filters at the the big home improvement stores. Overall, I give you thumbs up!
Dale D.
This is not the quality of Merv 8 Purolator that I have received in the past. Be glad to send pictures of both. I have packing slip from previous shipment.
Reply from PurolatorAirFilters.comNov 22, 2021
I apologize that this has been your experience. Please reach out to our Support Team at [email protected] or 800-878-5030 so that we can investigate this further. We are happy to assist in any way possible.
Customer
Product and selection fine. Delivery was much longer that specified at time of order.
Customer
They did a great job getting my filters. No delays and no excuses. I will order from them again
C. W.
I ordered these filters because my furnace repairman recommended them. Just received my second box of a dozen. There was a longish lead-time this time around (as there seems to be for everything) but I was given an expected delivery date, which was right on the money. Very happy with the experience. And oh, yeah, as far as I can tell, the filters do a great job!
