Courd S.
Very good experience
Very good experience. On time delivery. Easy setup. Sounds great in my shop. Plan to add more devices in the future.

Average
Based on 385 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
385 approved reviews, newest moderated first
Courd S.
Very good experience. On time delivery. Easy setup. Sounds great in my shop. Plan to add more devices in the future.
Ted V.
I ordered a product and it was shipped, the only thing is I purchased another wireless microphone system and have a problem with the receiver I contacted customer service but never got a response.
Sean
Very happy with the purchase…. Thank you
Michelle B.
They made good on their word
Jay L.
Just got everything attached and working. So far, I’m favorably impressed
James R R.
Gr8 lil guitar
Jay D.
I expected this company to fully refund my broken/defective item I originally purchased as it was within the warranty period, however they refused to fix my item, they refused to replace my item, and only offered a store credit which was less than the cost of my original purchase. This is literally the worst company experience I have ever seen or been part of.
Reply from Pyle AudioOct 27, 2025
Hi Jay, We’re truly sorry to hear about your experience, this is not how we want any customer to feel. We aim to stand behind our warranty policy and ensure fair resolutions for defective products. If you feel the store credit offered didn’t reflect the full value of your original purchase, we’d appreciate the opportunity to review your case again. Please reach out to us at [email protected] or call 1-718-535-1800 with your order details, and we’ll do our best to make things right. Thank you for your feedback, it helps us improve.
Edward Y.
I made an error during my purchase… forgot to enter the discount code. I contacted Customer Service to request they might apply it for me, but they never responded. I got an auto reply but no real response. Really disappointed missed that discount opportunity. Would have given you 5 Stars! The pre-amp is a terrific buy, performing exactly as expected. I have connected to a DAC and music server (aka Macbook) via AppeTV optical interface. Multiple inputs and outputs are a real benefit. The FM function was totally unexpected. Great value for a home entertainment system.