Olya S.
3 weeks and the order didn't even get started!
I ordered some custom branded protein bars. 3 weeks later I checked in and they didn't even start working on the order yet. Of course no one bothered to reach out to me, let me know that they had no intention of doing this at all. The only reason I am giving it 2 stars is that they issued a refund promptly.
Reply from Qstomize.comJul 13, 2026
Hi Olya, we're sorry this wasn't the experience you hoped for. Your custom protein bars were ordered with our standard production and shipping time of 3-4 weeks. When you asked us to ship right away or refund, we refunded you within a few hours. Thank you for the feedback, we're using it to keep customers better updated during production. Qstomize Team



