Great
Based on 17 reviews
Qualtranscribe4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Qualtranscribe specializes in transcription for qualitative market and academic research — helping researchers convert recorded interviews and focus groups into accurate, well-formatted transcripts ready for analysis. Choose from human transcription for maximum accuracy or AI transcription for fast, affordable turnaround. We also offer AI-assisted insights to help you identify themes and patterns from your transcripts, making analysis quicker and easier. Competitive pricing, reliable quality, and a dedicated team behind every project.
Qualtranscribe (qualtranscribe.com) has 17 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
17 approved reviews, newest moderated first
Nancy J. J.
I've used Qualtranscribe twice, for interviews to be translated from Twi and transcribed. I've been very happy with the quality of the texts; they're clear and well written. Also Claude is great to work with.
Iskandar
Qualtranscribe works wonders for my institution transcription/translation requests. The price was affordable with the quality and speed of its service as compared to other competitor in the market Not to mention the professional customer service experience by its employees. The overall procedure for both transcription and translation are smooth and easy to follow. I wouldn't take a second look to change my transcription/translation provider. Iskandar, Abu Dhabi, UAE
Fortunate E.
QualTranscribe was exactly what I needed. I am a doctoral student in the U.S. and needed interviews and focus group conversations I conducted with Nigerian teenagers transcribed. I ran into issues with the previous service I used because they could not understand the accents of the kids. That led me to search for African-based transcription services and Qualtranscribe came up. From the first contact, they were very professional and personable. They delivered amazing results in great time and I am very pleased with my transcripts. I will most definitely be using their services again. Thank you Qualtranscribe!
Declan A.
I'm impressed. This is some of the best quality transcription I've ever received. The transcriber even transcribed an Arabic phrase that was mentioned. Amazing. I'll be back for more, soon 🙂 you have a very happy customer.
Prudence S.
What an awful experience as a novice researcher! 1. Communication was awful. No responses for days on end. No presence on social media to support the lack of email and site support. 2. Transcripts were inaccurate. The use of "indiscernible" was beyond concerning. 3. Despite clear instructions the PI's were not removed in the transcriptions and the ones that were, were inconsistent and incorrect. 4. Entire sentences were missed from the transcription that would have impacted the data analysis via Nvivo for coding important themes. 5. Spelling mistakes 6. Not including clear audible transcriptions for non-verbal such as [laughter]. 7. The editing and time lost for each transcript was not worth sending them. 8. The company did not charge me after my experience but honestly this doesn't negate the angish caused. If it wasn't for IRB and ethics that I had stated I was using only this company and the NDS provided I would have left it alone day 1.
Reply from QualtranscribeAug 4, 2021
Hi Prudence, Thank you for your review. All feedback is important to us and we’re sorry to hear you had such a frustrating experience. We set a high standard for ourselves, in our work ethics, our transcription process (especially deliverables), communication and support and we’re so sorry to hear this was not met in your interaction with our service -- we are gutted we did not meet you expectations. We have been supporting researchers like yourself for years with great transcriptions, and we're always happy to do so. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Marc.
Frances R.
Have been using Qualtranscribe for interview transcripts for about 6 months, I've been quite happy with the transcript quality, ease of uploading and ordering, and the communication with customer service.
mike P.
Great service
Aaron O.
I needed transcription performed for my in-depth interviews and I was very pleased with the quality of work that I received. The prices were extremely reasonable and substantially better than most transcription services. Highly recommended.
