Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Quartile
Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through patented AI technology and unmatched expertise, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers. Visit quartile.com to learn how to boost efficiency, outperform competitors, and achieve profitability.
Quartile (quartile.com) has 565 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
There was an immediate uptick in sales and clicks. Communication is excellent. We really feel like we have a trusted partner who wants to see our sales grow.
Very clear data points and charts show us exactly what's going on and the progress being made. It has been a great choice for our Amazon Store.
Reply from QuartileFeb 27, 2026
Thank you for the great review, Steven. We’re thrilled to hear you saw an immediate uptick in sales and that the clear reporting and communication have helped you feel confident in the progress being made. Building trusted partnerships is incredibly important to us, and we’re glad you feel supported.
EW
Emily W.
Pedro has been great with onboarding us!
Pedro has been great with onboarding us!
Reply from QuartileFeb 27, 2026
Thank you for the 5-star review, Emily. We’re so glad to hear Pedro has made your onboarding experience a great one. We’ll be sure to share your kind words with him, and we look forward to supporting your continued success.
JR
Jarrod R.
consistently delivered on the ROAS targets we set, often exceeding them while keeping everything efficient and profitable.
I've been working with Quartile for managing our paid advertising across Google, Facebook, Instagram, and Bing, and I can't recommend them highly enough. From day one, they've consistently delivered on the ROAS targets we set, often exceeding them while keeping everything efficient and profitable.
What stands out most is how incredibly responsive and proactive their team is. My account manager is always on top of things—quick to reply (often within hours), transparent with updates, and genuinely invested in our success. They don't just set it and forget it; they're constantly monitoring, optimizing, and suggesting smart adjustments based on real performance data. Whether it's tweaking bids, refining audiences, or scaling winning campaigns, they handle it all with expertise and precision.
Thanks to Quartile, my life has way less stress when it comes to ads. I used to spend hours every week micromanaging campaigns and worrying about wasted spend, but now I can trust that everything is in great hands. They free me up to focus on the bigger picture of growing the business, knowing our ad performance is being maximized.
If you're looking for a partner that truly excels at paid media management and delivers results without the headaches, Quartile is the real deal. 5 stars all the way
Reply from QuartileFeb 27, 2026
Thank you for the fantastic review, Jarrod. We’re thrilled to hear we’ve been able to consistently meet and exceed your ROAS goals across Google, Facebook, Instagram, and Bing while keeping performance efficient and profitable. It’s especially rewarding to know our team’s responsiveness, proactive communication, and ongoing optimization have helped reduce the stress of managing ads and freed you up to focus on growing your business. We truly appreciate your trust and partnership.
CU
customer
Fantastic Experience
We’ve had a fantastic experience with Quartile as our Amazon Ads agency. The onboarding was smooth and well-managed, and the team made us feel comfortable and confident from day one.
A special mention to Gustavo and Gabriel — they’ve been instrumental throughout, not just in getting us set up properly, but in driving the promised efficiencies and improvements within our account. Communication has been clear, proactive, and focused on outcomes.
Quartile is a fantastic tool backed by a strong team, and we’d definitely recommend it to any brand looking to improve performance and scale Amazon Ads more efficiently.
Reply from QuartileFeb 19, 2026
Thank you for the fantastic feedback. We’re glad to hear the onboarding was smooth and that you’ve felt confident in the partnership from day one. Gustavo and Gabriel will appreciate the recognition, and we’re pleased their efforts are driving meaningful efficiencies and improvements. We truly value your recommendation and look forward to continuing to support your growth.
CR
Charlie R.
Terrible Account Management
Terrible Account Management — Proceed with Caution
★☆☆☆☆
We used Quartile for DSP management on our Amazon advertising account. While the platform itself showed some promise initially, the account management experience was among the worst I've encountered in over a decade of running an e-commerce business.
Over the course of our engagement, our assigned account managers failed to show up to two separately scheduled meetings with no advance notice or explanation. Multiple emails — at least three — went completely unanswered over a period of several weeks. When we finally did get a response, Quartile acknowledged they may not have been receiving our messages, yet no one on their team thought to proactively follow up with us during that silence.
To make matters worse, we were billed management fees twice within a two-week span. When we raised the issue and filed a dispute with our bank, Quartile's response was not to investigate or resolve the billing concern — it was to immediately terminate our account. They shut down all services and optimizations while still holding a prepaid DSP balance that had not been spent.
No effort was made to retain the relationship or address the root cause of our concerns. Instead, we received a boilerplate apology and were shown the door.
If you're a small or mid-sized business considering Quartile, understand that once you sign on, accountability appears to be optional. Meetings are missed, emails go unanswered, and if you question a charge, you risk losing your entire account and the optimization work that was done on your behalf.
I would not recommend Quartile to any business that values communication, transparency, or basic professionalism from a service provider.
Reply from QuartileFeb 18, 2026
Charlie, we are truly sorry to read about your experience. What you’ve described is absolutely not the level of service we strive for or tolerate, and we sincerely apologize for the frustration and disruption this caused. We never want a client feeling unheard or unsupported.
We genuinely appreciate you taking the time to share this detailed feedback. We take concerns like yours very seriously and are actively looking into what occurred, including communication breakdowns and the handling of your billing dispute. This is not reflective of the standards we hold ourselves to, and we are reviewing our internal processes to ensure stronger accountability and more proactive follow-up moving forward.
While we regret that your experience fell short, your feedback is important and will directly inform the steps we take to ensure this does not happen again.
PJ
Pablo J.
Super Satisfied
Smooth process of work and very efficient. Their employees are a pleasure to work with, specifically Gustavo and Gabriel.
Reply from QuartileFeb 10, 2026
Thank you for the great feedback, Pablo. We’re glad to hear the process has been smooth and efficient, and that you’ve enjoyed working with the team. Gustavo and Gabriel will appreciate the recognition. We look forward to continuing to support your success.
RO
Rory
Superb company to work with
Superb company to work with! Laura at Quartile is fantastic, always attentive and always bringing ideas to grow our account.
Would recommend! :)
Reply from QuartileFeb 6, 2026
Thank you for the kind review, Rory. We’re happy to hear you’ve had such a positive experience working with Quartile and that Laura has been a strong partner in helping grow your account. We truly appreciate the recommendation and look forward to continuing the momentum together.
AS
Alex S.
Recommended if budget allows, more time you're with them, better results you see.
I've enjoyed my experience with Quartile. Their account managers are friendly and knowledgable and while only short-term so far (3 months), my sales results have been strong.
Reply from QuartileFeb 6, 2026
Thank you for sharing your experience, Alex. We’re glad to hear you’ve enjoyed working with the team and that you’re already seeing strong results. We appreciate your trust and look forward to building on this progress together.