Great
Based on 110 reviews
QuasarMD4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
QuasarMD is a wellness technology brand focused on medical-grade light therapy designed for skin care, recovery, and daily comfort. Our FDA-cleared devices are built for safe, convenient at-home use—helping customers maintain consistent wellness routines with science-inspired technology. We are committed to product quality, transparent service, and long-term customer satisfaction. Every purchase is backed by dedicated support and a 100-day return policy, so you can shop with confidence. Medical-grade light therapy technology FDA-cleared devices for safe home use 100-day risk-free return policy Trusted by customers worldwide Visit Official Website Face Mask Therapy Mat Therapy Mat Therapy Bundle View Collection Tip: Tap the button above to explore products, support, and FAQs.
QuasarMD (quasarmd.com) has 110 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Sherry P.
The packaging was very impressive. The bag is a bit too narrow. I have been using the bag, mask and neck piece a minimum of 3-5 days a week since June - 4 months now. I am not noticing any difference. I use the bag for 20 min on HI and the red on the mask for 20 min.
Amelia H.
I find the controls are hard to use. There were no detailed instructions in the box. I wish there was an easier way to navigate through the settings and an explanation sheet to guide what settings support what results. I don't know if how I am setting the controls is what I need or not.
Carol M.
If I was just rating the bed alone or the face mask I would give it a 10. But a big part of a review can also be customer service. I have had my Red light therapy mat 3 months and a top quarter of the lights keeps shorting out and going off on the top mat. Sent pictures and contacted them twice and I only get automated emails back. The second automated email that came back to me wasn't even to my name. I never roll this mat up or fold it back up in a box. I keep it completely laid out on a cot so it doesn't get rolled all the time or bent in half. Tried the chat customer service and they just said fill out a form on email which I did and send it in and I still just got an automated message back. Spent too much money in this bed to not have it work after 3 months.
Sylvie D.
never received the mat and it appears as delivered I am trying to get a refund !!! EDIT !!! I received the mat today after thinking it would never reach me. I must say I am very very glad it did. I used it as soon as I got it and I really like it so far. Giving 3 stars because of the worry. I will update in a little while to see if back pain and skin improve as promised.
Reply from QuasarMDFeb 11, 2026
Hello, Thank you very much for your update, and we truly appreciate you taking the time to share your experience. We sincerely apologize for the worry and confusion caused during the delivery process. We completely understand how concerning it can be when tracking shows “delivered” but the package has not yet arrived. We are very glad to hear that your mat has now safely reached you. It’s wonderful to know that you were able to start using it right away and that your first impression has been positive. Consistent use is key, and many customers begin noticing improvements in comfort, recovery, and skin condition over time. Please know that we are always here to help. If you have any questions about usage, settings, or getting the best results, feel free to reach out at any time. Once you’ve had more time to use the product, we would truly appreciate it if you would consider updating your review based on your longer-term experience. Thank you again for your patience and for choosing QuasarMD. Warm regards, QuasarMD Support Team
