Reply from QuickMedCardsJan 15, 2026
Thank you for taking the time to share your feedback. We appreciate you giving us the opportunity to address your concerns.
Renewal certifications are still conducted as full medical appointments with a licensed provider and require the same review, documentation, and compliance standards as an initial certification. Because of this, renewal appointments may be priced the same as initial visits in certain cases, which is what our support team was aiming to explain.
We strive to do our best to be transparent about pricing and to clearly communicate expectations before booking. While we understand that cost comparisons are important, our focus is on providing thorough, compliant evaluations, experienced providers, and responsive patient support. We work hard to remain competitive by offering experienced clinicians, a streamlined appointment process, and a readily available customer support team to assist patients before, during, and after their appointment. We believe this combination provides strong overall value, even when compared with lower-priced options
We appreciate your feedback and are committed to making pricing and the payment options on our payment page even clearer, so patients know exactly what to expect before booking.
