William
I needed to prompt the company twice to…
I needed to prompt the company twice to get the order shipped.
Reply from RainHarvest SystemsMay 11, 2020
With Canadian duties involved, we must contact the customer prior to shipping. We emailed you regarding the shipping duties and unfortunately your response was delayed. We shipped your order the day after you contacted us regarding the Canadian duties. We apologize for the inconvenience and hope you are pleased with your products.



