Ryan
Ordered 10 days ago and still hasn’t…
Ordered 10 days ago and still hasn’t shipped.
Reply from RAIVEN USAJan 8, 2025
We have sent you an email with an update
Great
Based on 370 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at RAIVEN we have one goal. To create the most stylish & practical crossbody bags for you to show off your personality with. Our bags are developed with you in mind, spacious, easy to hold all your accessories, and designed to show off your interests
RAIVEN USA (raivenusa.com) has 370 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 42 reviews with 1 star · Clear filters
Ryan
Ordered 10 days ago and still hasn’t shipped.
Reply from RAIVEN USAJan 8, 2025
We have sent you an email with an update
Tommy G.
“I ordered from this company because they advertised fast shipping, but five days later, my product still hasn’t even been shipped. No updates, no communication, and customer service hasn’t been helpful. If you’re in a hurry, don’t bother ordering from here. Very disappointed!”
Reply from RAIVEN USAJan 8, 2025
We have sent you an email with an update
Luis B.
Still haven’t received anything. Tracking says package hasn’t left origin facility.
Reply from RAIVEN USAJan 8, 2025
We have sent you an email with an update
Sandra
I ordered back in October knowing it was a pre order but this is ridiculous I have reached out a number of times trying to find out about any shipping information. Waited a month reached out again still no shipping information now December and still have not gotten it. Or and other info. Was to be a Christmas present. Will never order from them again! And I was trying to get a refund I get no response. What to do.
Reply from RAIVEN USAJan 8, 2025
We have sent you an email with an update. We apologize for the delay
Kylie M.
Super frustrated, my bag came with a hole in it and every email or return claim I get is a automated email and they can’t find the order number in the system, I just want a new bag but they don’t have good service or manufacturer quality checks! I’m super disappointed!
Reply from RAIVEN USAJan 8, 2025
We are sorry about that . We have issued a refund
Taylor P.
Ordered in October, had to reach out in November to be told they didn't have any and maybe would in Dec, now I can't get a reply or email when asking for an update
kimberley C.
Haven’t received my order yet.
Amber L.
Poorly made. After having it for only a month is it breaking where the strap is connected. I emailed them and they said there is nothing they can do b.c it has been just over a month. The cards hardly fit in the card holder as well.