Excellent
Based on 429 reviews
RAMShard4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RAMShard, founded in 2017, is on a mission to empower server owners, businesses, and developers by providing high-quality hosting services at an affordable price. RAMShard has made it our priority to revolutionize the hosting industry by taking a forward-thinking, no-strings-attached approach. We specialize in Minecraft server hosting, game server hosting, domain hosting, and website hosting services.
RAMShard (ramshard.com) has 429 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
429 approved reviews, newest moderated first
Andrew R.
great hosting and quick response time, excellent ability to switch memory plans
Reply from RAMShardJun 23, 2020
Hey Andrew, Thanks for leaving a review. We are so happy to hear that you are loving our hosting service and our features! We are also pleased to hear that our support team has been on par with the response times.
Heselu
Server has ran smoothly, site resources are good and the staff are extremely reposnsive and helpful.
Reply from RAMShardJun 22, 2020
Hi Heslu, Thanks for taking the time to leave a review! We're so happy to hear that your server is running good and that our team could be of assistance.
robert R.
Fast and effective
Reply from RAMShardJun 22, 2020
Hey Robert, Thanks for the review! We're glad to hear about your positive experience.
Eugene C.
so much for 24/7 support; i've been having so many technical difficulties that are all out of my hands now. i've been on a 2 GB plan for a couple days and really liked it. lots of peps hopped onto our server and loved it. i decided to recently upgrade to a 4 GB plan cause of how much i love ramshard. now though, so much stuff went south. now i can't even successfully edit my FTP server files through either Filezilla OR thru ramshard's built-in server client. i brought this up several times to support, only to wait several hours for someone to tell me that something's wrong on my end. MY END? are you kidding me? i'm literally getting a 502 BAD GATEWAY ERROR which is saying the host server is at fault here. my friends and i got BOOTED TWICE in less than 10 minutes from my server. i think i'm going to leave ramshard, and everyone reading this should as well. don't bother giving ramshard a chance. i did, and now i lost both my faith and money to them. what's even worse is that RAMSHARD isn't even showing me that i am using a 4 GB plan; cp.ramshard.com is still showing me that i'm on a 2 GB plan. please fix this ramshard. serverminer was actually better than this, and they charged more for 2 GB. that's sad.
Reply from RAMShardJun 23, 2020
Hi Eugene, Sorry to hear about your experience. Though let me clear a few things up. Now, let me elaborate on our 24/7 support. While we may not be on our live chat 24/7, we are still providing support in the background. We have systems in place to monitor everything and staff on standby to fix any issues that may arise as soon as possible. This way, no matter what, your server will always be up and running as smoothly as possible. When editing files with FTP using FileZilla or any other FTP program, you will want to be sure that you had the latest updated file uploaded back. As it is not an automatic process, it often will ask you if you want to overwrite the old file with the newly updated one. If that is not followed, the edited file will not be uploaded. As for the built-in editor, you need to be sure the file fully saves and states it before exiting the page. Otherwise, it will not save. With the built-in FTP client, there are limits. The error that you had stated happens when you try to either upload files larger than 16MB or delete large files or too many files at once. Which in the built-in FTP client, it states the 16MB limit. If you want to delete a large number of files at once, you could either use an FTP client or use a method we had added in with a DANGER_DELETE_ALL folder, which is covered in our help desk. You had stated that you and your friend had been booted from the server multiple times within a certain period, which you did not contact us about. If you had, we would have been more than happy to look into the issue. As for the upgrade, sometimes the upgrade orders need to be manually processed for different reasons. Which we did get the upgrade applied for you not too long after the order was placed for the upgrade.
Nikita H.
Great service, spoke with customer support as I had troubles setting up the server, the person who helped me (called Kevin) was super friendly and installed a custom server for me, would recommend!!
Reply from RAMShardJun 17, 2020
Hi Nikita, Thanks for leaving a review. We are so happy to hear that your experience with our support staff has been such an amazing one! We will also be sure to pass your kind words along to Kevin.
Ronnie K.
i am new to server making and RAMShard have helped me out loads! with plugins downloading worlds etc etc 10/10 for me!! would use again
Reply from RAMShardJun 17, 2020
Hey Ronnie, Thanks for taking the time to leave a review. We are so happy to hear that your experience with our support staff has been such a good one!
Justas Ž.
I really like it! The host is really good, the support is so amazing! I had few troubles with the plugins and the support helped me out and I fixed it! 10/10
Reply from RAMShardJun 16, 2020
Hi Justas, Thanks for leaving a review. We are so happy to hear that your experience with our support team has been such a good one.
LewisGaming
Fast Reply always Happy To Help
Reply from RAMShardJun 15, 2020
Hey there, Thanks so much for taking the time to leave a review. We're glad to hear our team was able to be of assistance!
