Baker Creek Heirloom SeedsReviews of rareseeds.com

Reply from Baker Creek Heirloom SeedsAug 20, 2026

We are so sorry to hear there was a problem with your seed! We clean our packing machines thoroughly between each variety, and do not pack the same type of seed back to back to help prevent this issue. That being said, a stray seed may have gotten stuck and deposited in a different packet. We do offer a 2 year guarantee that seeds will germinate, and be true to type. Please email us at [email protected] with ATTN: Lisa O in the subject line, and you can include the picture you have there, and we'll work with you to make things right.

Reply from Baker Creek Heirloom SeedsAug 13, 2026

We're so sorry to hear you had trouble with your seeds this year. We do offer a 2 year germination guarantee, but it sounds like the seeds did germinate. There are several things that could affect growth and bearing fruit that are out of our control, but if you will email [email protected], we'd be happy to have one of our horticulturists work with you to try to determine what the issue was, and how to get you growing. Customers do have the option to leave a review on items they have purchased, if you have an account. Log in, go to your account, and you'll see a list of items you've purchased, and click to review them.

Reply from Baker Creek Heirloom SeedsAug 6, 2026

Greetings, We don't withhold reviews from our website that provide feedback on a variety's performance, such as taste, yield, days to maturity, or how it performed in a particular environment. We believe this information is a valuable resource that helps customers in similar climates and growing regions make informed purchasing decisions. There are many heirloom tomato varieties that perform well in temperatures above 80°F, including Black Cherry, Barry's Crazy Cherry, Principe Borghese, Costoluto Genovese, and Ozark Pink, just to name a few. If you're looking for beans, our long beans are exceptionally heat tolerant and will continue producing even in temperatures approaching 100°F. Other beans that perform well in warm weather include Hidatsa and Dragon Tongue Bush Bean. You're always welcome to reach out to us for recommendations. Our experienced horticulture team is happy to help you select the varieties best suited to your climate and growing conditions. We also try to highlight standout characteristics, such as "heat tolerant," in our variety descriptions, and you can use the search function on our website to quickly find varieties with those traits. In addition to growing our varieties through the hot, humid summers and cold winters in Missouri, we also trial them at our tropical farm in Jamaica. We collect growing data and feedback from many other regions around the world as well. We understand that climates vary greatly and that heirloom varieties can perform differently depending on local conditions, so we are continually refining our variety descriptions and growing information to share as much of those observations as possible with our customers. Please know that we never intend to withhold valuable information. Our goal is to help every customer achieve the best possible results with our seeds, and we're always happy to provide recommendations and growing advice tailored to your area.

Reply from Baker Creek Heirloom SeedsJul 6, 2026

We are sorry to hear you have had trouble with our seeds. We take our seed program very seriously, and we want our customers to get the best possible seeds. To that end, we practice strict adherence to the Federal Seed Act, which requires that we test the germination rate of all lots of seed that we sell. While different crop types have different minimum germination rates, all must test at or above the minimum standard for that type, or be clearly marked otherwise. Most of the seeds that we sell are tested by SGS, the world’s premier testing, inspecting and certification company. No seed is packed without a valid germination report. Additionally, we regularly grow most of the seed varieties we offer in our trial gardens and greenhouses to assess their essential qualities such as flavor, hardiness, growing profile, and whether they grow true to type. There are many variables outside Baker Creek’s control that may affect your seeds’ performance, including weather, soil composition, light, and pests. Additionally, seed packages may be subjected to irradiation by the postal service or be exposed to excessive weather conditions during shipping. Baker Creek is committed to customer satisfaction. If you are unsatisfied with our seeds for any reason, we will cheerfully replace them with more seeds of the same variety, a different variety of your choice, or issue a refund. Just email us at [email protected] and let us know which you prefer, and we'll take care of it.

Reply from Baker Creek Heirloom SeedsMar 18, 2026

We are so sorry to hear you have not received your order! Please reach out to us at [email protected] and we'd be happy to work with you to make sure you receive what you ordered.

Reply from Baker Creek Heirloom SeedsDec 23, 2025

We apologize for any confusion! We ship smaller orders with smaller seeds using our free shipping method by USPS flat rate shipping, which does not include tracking. If there is ever an issue with your order not arriving, please contact us and let us know, and we will work with you. If your package is shipped by ground advantage, and has tracking, if there is an issue with the package, we will provide it to you on request, and work with you to ensure you receive your order. Our paid shipping option not only provides you with a tracking number, but that order is given priority picking and is shipped using an expedited method, like UPS.