Excellent
Based on 893 reviews
Ravenox4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ropes, cord and hardware for any and every application.Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.Why Choose Ravenox?Fastest Lead TimesFree SamplesRapid QuotesFactory Direct PricesSmall Minimum OrdersDirect ManufacturerCertified Service Disabled Veteran Owned Small BusinessGet Quote
Ravenox (ravenox.com) has 893 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
893 approved reviews, newest moderated first
Brandi R.
Love the new leash. Perfect 6th anniversary together gift for my boy Bo........the wonder service dog.
Reply from RavenoxJul 12, 2022
Hi Brandi, thank you for taking the time to share your great review with us and the community. Customer satisfaction is our number one priority and we are glad we met our goal with you. Thank you for your business, and we hope to serve you again! Best Regards, Customer Support
C S.
On line ordering was simple, order shipped quickly
Reply from RavenoxJul 12, 2022
Hi Wendy, thank you for taking the time to share your great review with us and the community. Customer satisfaction is our number one priority and we are glad we met our goal with you. Thank you for your business, and we hope to serve you again! Best Regards, Customer Support
Jen M.
Still waiting on orange solid braid rope, was sent the wrong rope twice and asked to send back/ return it twice.
Reply from RavenoxJul 12, 2022
Hello Jen, We sincerely apologize for the error in sending the wrong rope, and any inconvenience it may have caused. The packages were mislabeled, which caused the error, and the issue has since been resolved. We also provide prepaid labels for the returns. Please email our customer service team, if you have not received the rope. Best Regards, Customer Support
FBC BOERNE, Staci T.
I had a great dealing with them the 1st time used them a second and not as impressed. Paid for express 2 day shipping ordered on the June 19 and didn’t get it till June 27. It was everyone’s fault but their own. They were closed on the 20th (although they didn’t say that on there webpage or I wouldn’t have ordered since I needed the rope by Thursday) then USPS then mine cause I wasn’t open on Saturday (still to late) after much back and forth I finally can return the rope but must pay the shipping again. Just wasn’t impressed with their customer service and doubt I’ll use them again.
Reply from RavenoxJul 2, 2022
Hello Staci, We are disappointed to see this review. We provided the tracking number to you the day that the package shipped, so the package(s) could be tracked. If you required assistance by the carrier, they should have been contacted, in advance of the delivery while the package was in transit. We unformed you in our email reply that the order was placed on Sunday 06/19 while we were closed, and June 20th was a federal holiday. We shipped the items the next business day 06/21. The "earliest" the package could have possibly been picked up by the carrier was Tuesday, July 5th, exactly like they did. USPS does not work on federal holidays. USPS attempted delivery on June 25th, which was unsuccessful due to no access, and because there were no special delivery instructions. They successfully delivered the package on 06/27. We take pride in our customer service team. We checked our communication, and the agent was in contact with you from the beginning and replied to every email received. The return instructions were also provided, if you elect to return the rope. We are proud of the product and service we provide, which shows through hundreds of raving reviews from our customers. Regards, Customer Support Team
KB
Thanks for the rope!
Reply from RavenoxJun 27, 2022
Hi Kevin, thank you for taking the time to share your great review with us and the community. Customer satisfaction is our number one priority. Thank you for your business, and we hope to serve you again! Best Regards, Customer Support
Truett T M.
No problem ordering item was available. Need catalog to buy other items.
Reply from RavenoxJun 27, 2022
Hi Truett, We appreciate the time you took to share your feedback with us and the community. Please note that we do no have a catalog. Once you are on our website, click on the "Shop" link. Then scroll down a bit and the sidebar shows the individual categories. Thank you for your business, and we hope to serve you again! Best Regards, Customer Support
yuko C.
bought their solid braid polypropylene 3/8" rope. Very satisfied with the cord and only very minor reservation was that it was softer than I thought it would be. The quality is very good. It is quite flexible, which I needed.
Reply from RavenoxJun 27, 2022
Hi Yuko, thank you for taking the time to share your review with us and the community. Thank you for your business, and we hope to serve you again! Best Regards, Customer Support
Rose G.
I have been purchasing rope from Ravenox for about a year now and I use lots of it! I have a sewing school/studio and we use the 1/4" twisted cotton rope for drawstring backpacks that the students make. The rope is great quality but because it is cotton, you need to be careful to put tape around the rope before cutting because it unravels very easily, Love that the cotton is grown in NC and the rope is made in NC.
Reply from RavenoxJun 17, 2022
Hi Rose, thank you for taking the time to share your review with us and the community. Customer satisfaction is our number one priority. All types of rope should be taped or secured at the ends, as they will fray otherwise. Best Regards, Customer Support
