Excellent
Based on 893 reviews
Ravenox4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ropes, cord and hardware for any and every application.Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.Why Choose Ravenox?Fastest Lead TimesFree SamplesRapid QuotesFactory Direct PricesSmall Minimum OrdersDirect ManufacturerCertified Service Disabled Veteran Owned Small BusinessGet Quote
Ravenox (ravenox.com) has 893 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
893 approved reviews, newest moderated first
Dana C.
Great Customer service! Thank you!
Reply from RavenoxMay 27, 2020
Hi Dana, Thank you so much for this awesome review and we appreciate the time you took to share it with us. Customer service is our top priority, as we work hard every day, to ensure that we provide the best service possible. Again, thank you, and we hope you visit us again soon. All the best, Customer Support
Susan R.
No update or any information available for an order i placed on 5/20.
Reply from RavenoxMay 27, 2020
Hello Susan, Thank you very much for the feedback you left for us via Trustpilot. We encourage all of our customers to leave feedback so we can find areas to improve. We've dug into your order and wanted to share the following. We hope you will understand that during the COVID-19 pandemic, shipping timeline updates may be delayed by the carrier. Please note that four cuts of 1/4" twisted cotton rope were ordered on May 20th, which shipped on Friday, May 22nd, via USPS (the shipping status has not updated their system yet, which has been an ongoing issue during the COVID-19 pandemic). The automated shipping email for the first three cuts were sent to you directly from the website on Friday, May 22nd, at 2:07pm. It is possible that the notification may have gone to your spam folder. You ordered the last piece of our Christmas rope which was in an Amazon fulfillment center. We typically send our smaller cuts of rope to Amazon fulfillment centers to ensure our customers receive the fastest possible shipping, but unfortunately (for our rope customers) Amazon has prioritized shipping of COVID-19 essential items. That means Amazon is delaying the shipping of certain rope products. We checked the Amazon shipping details for this rope order and unfortunately it is not expected to arrive until June 5th. We hope you understand that during these unprecedented times we are doing everything we can to fill our customers needs and ship as quickly as possible. If you have a moment we would greatly appreciate it if you could revise the review you left for us when you receive your order. Best Regards, Ravenox Customer Support Team
David S.
had a shipping problem and they took care of it asap. big thanks
Reply from RavenoxMay 27, 2020
Hi David, We appreciate the time you took to leave us this 5-star review. We are happy to hear that that we took care of any issues quickly, as customer satisfaction is our number one goal. We truly appreciate your business and hope you stop by and visit us again soon. Best Regards, Customer Support Team
Irene D.
Love the rope good quality fast shipping
Reply from RavenoxMay 26, 2020
Hello Irene, Thank you for taking the time to leave us this 5-star review. Our number one goal is to ensure customer satisfaction. We are glad that you like the rope, and hope you stop by and visit us again soon. All the best, Customer Support
Robert B.
Great product! Quick shipping! Best of all: Made in the USA!
Reply from RavenoxMay 25, 2020
Hello Robert, We are truly grateful that you took the time to leave us a 5-start review. It is our top priority to provide customers great products and service. We look forward to you stopping by and visiting us again soon. Best Regards, Customer Support Team
John M. K.
A huge selection of rope and cord for anything you can imagine. Great quality, fast service and shipping. I’ve purchased from Ravenox 3 times. The fact that they utilize Amazon Pay is an added bonus. I am using a camouflage 3/4 inch poly braided rope on railings and ramps for a tree fort. Very strong, but soft for young hands.
Reply from RavenoxMay 25, 2020
Hi John, We are thrilled to see that our products are are working so well with your project. We strive to provide the best possible product and service for our valuable customers like you. Thank you so much! Best Regards, Customer Support Team
Shelley C.
American Made products at great prices plus they give back to veterans and military - you rock!!
Reply from RavenoxMay 25, 2020
Hi Shelley, Thank you so much for taking the time to share your 5-star review with us and the community. Our number one goal is customer satisfaction, and we are glad that we met our goal with you. All the best, Customer support Team
Kristina S.
Will definately order again. Exactly what I ordered and shipped super fast. Great eork guys
Reply from RavenoxMay 21, 2020
Hi Kristina. Thank you so much for taking the time to leave us this 5-star review. We work very hard to ensure that this is the type of service we provide to our valuable customers like you. We hope you stop by and visit us again soon. Best Regards, Customer Support Team
