Michael
Went quick and easy.
Went quick and easy.
Reply from Real GeniusJan 7, 2022
Thank you Michael, We always strive to make the process as easy as possible for our customers.

Excellent
Based on 689 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Michael
Went quick and easy.
Reply from Real GeniusJan 7, 2022
Thank you Michael, We always strive to make the process as easy as possible for our customers.
David M.
Great communication throughout the whole process. Your team made it very easy for my wife and I and we appreciate all your work.
Reply from Real GeniusJan 7, 2022
David, We are so glad to hear you had a good experience. Thank you for taking the time to review us!
Lee
The easiest, most seamless refi I've ever been through. They know their business, they're friendly and helpful, and the process was quick and smooth. Just as important were their excellent rates and low fees. A really good experience and results.
Reply from Real GeniusJan 7, 2022
Thank you Lee. We are so glad our team made the process easy for you.
Serena C.
I am so glad I refinance d my mortgage through Consumer Direct. Alyson Finn, and Ginger Griffis and Becky and the other closers that made the process so easy and they provided excellent customer service throughout the whole process. I would definitely recommend them for buying or refinancing your home. A++++++++++++++++ experience.
Jose V.
The loan processor Josh Risen was amazing. He got my file closed in under 3 weeks!!! The entire experience was great!
Chris and D.
As a mom of three small boys one with special needs anything extra to do is always daunting. Consumer Direct made refinancing our home a smooth and worry free process. They were courteous, professional, responsive, and pleasant to work with I will refer Consumer Direct to everyone.
Mr. Travis A.
Best refinance experience The process of refinancing with ConsumerDirect was the most polished, efficient experience I've ever had. The appraiser and title services they use are also very competitively priced, so there wasn't much of a need to shop around for an attorney and title insurance.
John
The lender I was given does not support Mint. It’s a basic functionality of a financial institution to make data as accessible as possible for consumers. Very dissatisfied with a lender whose tech cannot support basic mainstream functionality.
Reply from Real GeniusJan 7, 2022
Hi John, Thank you for taking the time to write a review. We are always working on new ways to improve the customer experience. I will share your comments with our IT teams.