Average
Based on 284 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.
Rebels Market (rebelsmarket.com) has 284 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 5 reviews with 3 stars · Clear filters
Mark L.
It takes a really long time to ship
Reply from Rebels MarketNov 18, 2024
Hi, Mark, We apologize to hear your item took so long to ship. Unfortunately, most of our items are either made-to-order, handmade, or customized and thus take a while to ship. Sorry for the inconvenience caused. Sincerely, Grace
Thurman
My only complaint is the shoe I received did not mirror the shoe you advertised. But, I can live with it. Hesitant to buy additional product from your comoany..
Reply from Rebels MarketAug 19, 2024
Hello, Thurman, Thank you for your feedback. We apologize for the issues you have experienced, and we understand your frustration. We are committed to resolving these concerns and will reach out to you shortly via email to ensure we make things right. Best regards, Grace,
Cam
I have not received my mask ordered and so how can I say or value or do a survey if I have not gotten it. It was ordered in mid May and nothing yet. So if someone can resolve this issue and send it to me since I did pay for it, I’ll greatly appreciate it.
Reply from Rebels MarketJun 22, 2020
Hello, If you're unhappy with your order, we definitely want to help. Please reach out to us at [email protected] with your order number so we can assist you. Sincerely, Belle
Lauren W.
I returned a pair of shoes that were too big for me. I had only tried them on for two steps and I walked straight out of them so, logically, I returned them to pick a smaller size. But when I chased up the refund I was accused of wearing them and causing the logo to be worn off with scuff marks on the bottom. I was only going to get a store refund which after such feedback I duly declined but I had to argue the fact that on tiles and one step in each shoes that did not stay on my feet were NOT able to cause such damage. Plus I had noticed that the logo was pale but thought nothing of it as it may have been a printing issue. I did get a refund in the end but I did not appreciate such an accusation
MARYANN T.
DEAR REBELS MARKET , I VE TRIED 3 TIMES TO LEAVE MESSAGES BUT WAS BLOCKED FROM LEAVING MY OPINION . I WAS TRYING TO COMPLIMENT LOLLIPOP LOMAX ON A BEAUTIFUL PAINTING SHE DID FOR ME OF THE LATE GREAT PETER STEELE , I WAS SO PROUD OF IT , I WANTED TO ATTACHE MY NAME TO IT , NOT THE SELLER ,MINE ! I LL TRY IT AGAIN , RIGHT ON LOLLIPOP LOMAX YOUR AWESOME THANX AGAIN MARYANN
