Excellent
Based on 218 reviews
Redeem Therapeutics4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Redeem Therapeutics sells the highest quality CBD products to include gummies, oils, topicals, and soft-gels. All are formulated with the highest quality organic cannabinoids. At Redeem, we create natural products, grown by nature and perfected by science. We are committed to helping you take back your health naturally.
Redeem Therapeutics (redeemrx.com) has 218 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
218 approved reviews, newest moderated first
ROBERT B.
GREAT SERVICE, QUICK DELIVERY
Reply from Redeem TherapeuticsJun 1, 2020
Thank you for taking the time to share your positive experience, Robert. We appreciate the opportunity to serve you. Kindest regards, Jeff Weingast, Business Development Manager
Michaela B.
As a new customer I received a step-by-step process for how to register on their website and place my order, which was really helpful! The communication was excellent, and the processing time really fast.
Reply from Redeem TherapeuticsJun 1, 2020
Thank you for taking the time to share your positive experience, Michaela. It helps us stay on top of our customer service goals and for that we are grateful. Please let me know how I can serve you going forward. Kindest regards, Jeff Weingast, Business Development Manager [email protected]
Tim D.
Thank You Redeem for providing Hand Sanitizer!
Reply from Redeem TherapeuticsJun 1, 2020
You're quite welcome, Tim. Thanks for letting people know and the warm vibes! Best, Jeff Weingast, Business Development Manager
Morgan F.
Thank you!!! The hand sanitizer is awesome and the packaging is top notch!!!
Reply from Redeem TherapeuticsJun 1, 2020
Thank you for your warm review, it will be passed on to the graphics team as well. Taking the time to spread positive vibes doesn't go unnoticed. Please reach out if I can serve you in the future. Kindest regards, Jeff Weingast, Business Development Manager
C O.
Great products
Reply from Redeem TherapeuticsJun 1, 2020
Thank you for taking the time to share your positive experience. It means a lot to our future customers. We are grateful you are finding success with our products and look forward to serving you in the future. Kindest regards, Jeff Weingast, Business Development Manager
John
Quality Product, fast delivery!
Reply from Redeem TherapeuticsApr 27, 2020
Good morning, John. I just checked in for the week and found your positive review to kick it off. Thanks for the warm vibes and taking the time to share your experience. My name is Jeff, I'm the Business Development Manager here and if I can be of service in any way, please reach out [email protected]. Kindest regards, Jeff Weingast
Sheri M.
Using the website for ordering is a breeze. I had a few technical issues at first and the customer service to correct them was "spot on". I was back to placing my order in no time. The deliveries are timely even in this hectic time we find ourselves in.
Reply from Redeem TherapeuticsApr 22, 2020
Thank you for taking the time to share your positive experience, Sheri. We hope you are happy with the product!
Pam B.
It did nothing for me and I don’t care for menthol smell.
Reply from Redeem TherapeuticsApr 20, 2020
Hi Pam, Thank you very much for for your business and for your feedback. We understand how disappointing it can be to expect relief from pain without actually receiving it. The purpose of our brand is to relieve these symptoms, not just to sell products. To that end, I am providing a link to return your product to us for credit or a refund within 30 days of purchase. https://redeemrx.com/pages/redeem-product-returns. I'm not sure that link will click, in which case you can cut and paste it into your browser address bar. I'll paste it again down below. I would like to get further into your situation with you to learn more how we can improve the product, or how another of our products might fit into your wellness regimen. Of course menthol is an active ingredient in our pain cream due to it's cooling and deep penetrating properties. We can't mask the smell and that is why it is in the first line of our description of the product on our site. CBD itself is not always willing to work as a one-off. It often takes building it into your system in order to begin showing its anti-inflammatory properties. But there are other organic ingredients within the formulation to help with inflammation as well, such as arnica oil and capsaicin, so we of course are disappointed to hear you didn't find it all helpful. I can be reached via this platform or by emailing me directly: [email protected]. If you would prefer to speak on the phone, please call me directly at (803) 272-4580. My name is Jeff and I'm the business development manager here at Redeem. I'm available for questions or just to chat. Again the product return link: https://redeemrx.com/pages/redeem-product-returns Thank you again for trying Redeem. We look forward to hearing more from you. I hope you find relief from what you're treating. Be well. Best, Jeff Weingast
