Excellent
Based on 494 reviews
reDollar4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transparent & Beneficial Like A Bank | You can sell jewelry, gold, silver, platinum, palladium, coins, bars, diamonds, gemstones, luxury watches, art, antiques, and other valuables online. With reliable business morals, transparency and best possible deals we pay the highest prices for your assets! All while we treat you with the most respect and consideration.
reDollar (redollar.com) has 494 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
494 approved reviews, newest moderated first
Steve R.
Super fast and professional at what they do. Paid me $392.58 for an old 10k gold class ring. Far more than what local pawn shops pay for gold. Used Zelle to deposit the money in my bank on the same day they recieved the ring.
Vikky
Very easy process. I used the option to print their shipping label and within about a week the money was in my account.
Jason F.
Great service, offered me double what the pawn shop offered and they paid fast. Very reliable with great communication!
Egle T.
This is my favorite company to work with, when it comes to selling the gold. I used this website a few times already and they are always professional and attentive, also the pay was consistently fair (they calculator is a helpful tool to know what to expect). Its the most stress free experience of selling valuables online (I tried some other companies too, but this one is by far the best). My last encounter with them was more stressful than usual, as my package was lost by the carrier. However, Mr. Miller assisted me every step of the way. When it was confirmed that the package is lost, they paid me full amount of $595 without any hesitation.
Melanie Y.
Very professional organization, excellent communication, and most importantly (to me): fair. Payment was practically immediate and the itemized appraisal invoice was clear, concise, and honest. I highly recommend reDollar and I wouldn’t hesitate to do business with them again. Their offers were better than the local shops. It was an A+ transaction from start to finish. Thank you!
S. H.
I completed ReDollar's online form, and described in DETAIL on that form what I was going to sell to ReDollar and requested a shipping label be sent to me. After submitting the form, I received an automated email reply acknowledging receipt, and in the content of that email, ReDollar stated that a label would be sent to my email in a few minutes. I waited and received nothing. I checked my SPAM folder, nothing. I called the company several times a few days later, and no one ever answered the phone; it automatically went into voicemail every time. I left a DETAILED message and asked for a returned call. Three days later and still nothing from the company -no email reply; no returned phone call. This was my SECOND attempt in two months to sell my precious metals to ReDollar. This is also my SECOND review. ReDollar has negative reviews removed (they removed my first review), or they will reply to a negative review insinuating that the person reviewing their company is a "fake", or they'll say they have no communication record with that person. My review is not fake, trust me. This is no way to operate a business. It creates seller doubt and a lack of trust. That said, I will take my business elsewhere. UPDATE 8/18/23 - In my review I stated I was selling to ReDollar "precious metals", which by definition (if you look it up) is as follows: gold, silver and platinum. I made it very clear in my communication with them that I was selling ONLY 14k gold. ReDollar then replies to my review implying that I was trying to sell them rocks and minerals. Really ReDollar? To anyone reading this that may be considering using this company, please be aware that they accuse the sellers who give bad reviews that WE are always in the wrong, or ReDollar will state incorrect information.
Reply from reDollarAug 14, 2023
Unfortunately, we cannot find any selling transaction, inquiry, or email associated with this review (and the provided email address), so we have no way to respond to the experience described. We and Trustpilot requested more information to investigate the review, but the reviewer refused to share their personal information with us. As a general guideline, we do not provide a shipping label or mail-in kit for items that we cannot accept for purchase, such as rocks, minerals, and items without monetary value, as these are routinely rejected by our customer support team. We appreciate your understanding. UPDATE 8/18/2023 The reviewer still remains anonymous. We would like to point out that it makes no sense for a business like us not to accept the precious metals offered by the reviewer, but if they do not reveal their identity for unknown reasons, there is nothing we can do.
Robert K.
Redollar was quick with sale very helpful and understanding with my payment of $6048.15 do to bank I use couldn’t receive the wire transfer they had no problem helping me get paid ASAP another way. Would definitely use them again and payout was higher than any other quotes I got save ur time and just go straight to Redollar no reason to use anybody else
Justin D.
Quick, easy and fair. Very happy, thank you.
