Red Roof InnReviews of redroof.com

I booked through Hopper and the Inn at Dublin, OH, appeared clean and the rate was good. Location was good as well. However, after being ready for bed, I pulled the sheets back at the foot of the bed to check for bedbugs as a precaution, and a strong urine odor hit me. We opted to stay the night, but cancelled our return trip reservation that night and made other arrangements. We do NOT recommend this place for deep cleanliness, just superficial.

I recently under went spinal surgery and due to the weather conditions in Boston I booked at the Red Roof Kissimmee..WHAT A BIG MISTAKE!!, this hotel.. is a flop house for long term tenants with dogs, cats and is nothing but a high traffic hotel for people coming and going all hours of the night. If you love headlights lighting up your room, the sounds of dogs barking, ice machines getting party traffic all night, and sleep sounds of people locking and unlocking car doors all night, this might be the place for you to book your stay. Upon check in I was assigned to room 117, directly next to the ice machine..after 9 days of no HOT WATER I was informed that after "recent  upgrades"..the shower valve was installed upside down!! Lmfao. Now with the understanding I am permanently disabled, I was not given a handicap room until 9 days into my stay. In addition the the room change was a big inconvenience due to the face I could not lift anything. I did settle into a the new room, but knowing I had no car and could not drive I had to use Lyft for the 32 days I was there. The new room 103, was updated.. but definitely not ADA or handicap compliant (no grab bars near the toilet, door lock and peep hole were at normal hight and let's not forget the set of stairs you have to climb to get to the pool!!. Last but not least the washing machine was covered in a grease that ruined 3 shirts and 2 pairs of pants from construction workers washing there clothes. The resort refused to address this issue only saying the machines were not owned or operated by the Red Roof. ( NO signs to indicate you are using at your own risk) in short due to the constant disregard for customer service and the lack of response, I have put the Red Roof on notice that I am proceeding with a small claims court action.. save your the headache stay somewhere Rob

I got a room 10/19/2025 at the Red Roof Inn in Brandon Fl 33619 and the room was dirty had to clean the floor myself and no toilet paper they were actually out. There were drywall pieces all around the room crazy. The people that live there was at least 3/4 of the whole hotel. Around 11pm the Nosie and cars riding thru the parking lot was redilious. I couldn't even turn the tv up loud enough to drown it down. Around 230am is when it started to calm down and I could rest. The positive was customer service was great even checked in at 11am same time I purchased the room and the room I requested wasn't avible and clerk gave me upgrade for same price, Their pool was open and clean. Theres a Bob Evans right next door. But the Noise level and the restless I experience was unacceptable and that will cause me to never use their Hotel again out of stars 1-5 they got a 2 only because customer service, pool, and Bob Evans resturant.

Upon my arrival (4:45p) I was under the impression that my floor would have an ice maker. the building I was in didn’t have an ice maker. the building (2nd) next to the main building had the ice maker. which wouldn’t have been a problem had there not been sketchy people trolling the parking lot & it wasn’t raining. Room was clean. Definitely could’ve been better had there been a mini fridge, microwave and coffee maker inside the room.

I’ve stayed at various locations throughout Central FL, and Tampa and even lived in one of their extended stays for several months. I can tell you, the company is terrible. I had some things stolen by an employee and the company said “they had no liability” even though they were taken from my room, for a major corporation that is completely absurd they don’t have insurance policies in place for that type of thing. The grounds are terrible in most locations. In certain hotels they will charge up to 200$ for a deposit, which is very high and some front desk people like to keep portions of it. I gave two stars because the RediRewards system is AWESOME for people in situations like mine, but it’s the company’s only redeeming quality IMO. The quality of most of their hotels doesn’t match the price, you shouldn’t have to buy your own toiletries & cleaning supplies in a hotel that’s 80+ a night.

Notice cockroaches in the room and in the restroom. Rooms were not cleaned the whole 3 days I was there. I stayed at Hometown Suites on State RT 6 in Houston Tx

This stay was awful!! I stayed at the Asheville West location for 3 weeks because I was having some problems and needed a place to stay with my kids. Customer service there suck!! I would book online to avoid them!!Scott the day shift manager tried to put my kids out after I had a talk with him and he knew that I was having issues with my credit card. (They didn’t accept American Express)He waited for me to leave to then go and harasse my kids telling them they needed to get out. He knew that I was out trying to get my credit card info situated as this was not the first day that I had this problem. I will NEVER stay here again REGARDLESS of my situation and don’t recommend this hotel. Housekeeping and Sabrina I absolutely loved. The rest of the staff 🤮. DONT DO IT!!

First the appearance is unkempt: peeling paint on exterior, poorly repaired walls and peeling wallpaper. The attendant stays on his phone and acts annoyed when you ask him a question. Our room hadn’t been cleaned, and we told him we wanted the room clean and he asked why. There are sketchy looking people talking/cussing outside until late at night. You get one skinny towel per person and tiny cheap soap. And it’s shocking how high the price is for this description.