Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Sharon F.
The person I spoke was very polite and informative.
Reply from RefillsSep 6, 2026
Thank you for your kind feedback! We’re pleased to hear that you found our representative polite and informative. We truly appreciate you taking the time to share your experience.
Michelle from I.
I was pleasantly surprised to get an actual live person phone call welcoming me to Refills.com. I was impressed with the representatives professionalism and friendliness. Please keep this service! It seems in today's world everything is automated and this was a nice personal touch!
Reply from RefillsSep 6, 2026
Thank you for your wonderful feedback! We’re delighted that the personal welcome call made such a positive impression. We truly value the opportunity to provide a friendly, personal touch in a world that can feel increasingly automated. We’ll be sure to share your kind words with our team!
Lynnette
He was very kind and patient. He's a good listener with skill to solve problems. Most of the people I have talked to do not fall into this category.
Reply from RefillsSep 6, 2026
Thank you for your thoughtful feedback! We’re so pleased to hear that you found our team member kind, patient, and attentive. We truly value listening to our customers and finding the right solutions, and we’ll be sure to recognize him for his excellent service.
Calli T.
Lucas was professional and quick with my resolution. I appreciate his attention to the matter.
Reply from RefillsSep 6, 2026
Thank you for your kind feedback! We’re delighted to hear that Lucas was professional, attentive, and able to resolve your matter quickly. We truly appreciate you taking the time to recognize his excellent support.
Uriel L.
Company have been super efficient and has made this entire process super easy
Reply from RefillsSep 6, 2026
Thank you for your wonderful feedback! We’re delighted to hear that you found our service efficient and that we made the process easy for you. We truly appreciate your trust and support!
Patrick
Great customer service, they accommodated a truly last second request for a change in subscription and refunded money-I never expected this!
Reply from RefillsSep 4, 2026
Thank you so much for taking the time to share your experience! We always strive to go above and beyond, so we are delighted our team could quickly accommodate your last-minute subscription change and get that refund processed for you.
MikeKaren B.
Nina was patient with me and was very helpful.
Reply from RefillsSep 4, 2026
Thank you for taking the time to leave us a review! We are so glad to hear that Nina was patient and helpful throughout your experience. We will be sure to pass along your kind words to her—she will be delighted to hear them!
Jessica L.
Very helpful!
Reply from RefillsSep 4, 2026
Thank you for the wonderful feedback! We're thrilled to hear that you found our team helpful, and we appreciate you taking the time to share your experience.
