Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Erica
Alex was fantastic! He understood my questions and clearly guided me through an upgrade process. Thanks again!
Reply from RefillsJun 26, 2026
Thank you for your wonderful feedback! We're thrilled to hear that Alex provided clear guidance and made the upgrade process easy to understand. We'll be sure to share your kind words with him. Thank you for choosing Refills!
maria S.
Do not buy from them! They are scam artist ! I paid for 6 months in advance and they never ship the second part of the treatments, wich it made all of it worthless. They refuse to refund and if you see that woman on here that say to email her.. She never answer . Beside they are doing false advertising and the FDA is on them !! Do not buy - Avoid
Reply from RefillsJun 25, 2026
We're sorry to hear about your experience and understand your frustration. We take concerns about orders, billing, and communication very seriously, and we'd appreciate the opportunity to review what happened. Please email us at [email protected] with your full name and the email address associated with your account so we can investigate your concerns thoroughly. Our goal is to ensure every patient receives the care and support they deserve, and we'd welcome the chance to address this with you directly.
Naomi A.
Zoe was really sweet and answered all my questions.
Reply from RefillsJun 25, 2026
Thank you for your kind feedback! We're so glad to hear that Zoe was sweet, helpful, and took the time to answer all of your questions. We'll be sure to share your kind words with her. Thank you for choosing Refills!
Tonya
Jordan was very prompt and professional.
Reply from RefillsJun 25, 2026
Thank you for your feedback! We're glad to hear that Jordan provided prompt and professional service. We'll be sure to share your kind words with him. We truly appreciate your trust in Refills.com and thank you for taking the time to share your experience!
Don S.
It’s about as easy and streamlined as you can possibly make this journey. If you’re on the fence, don’t worry, they are reputable and fast. You can track everything easily. You will find customer service extremely helpful. Refills is the gold standard. Go for it!!
Reply from RefillsJun 25, 2026
Thank you so much for this wonderful feedback! We're thrilled to hear that your experience felt easy, streamlined, and well-supported. Our goal is to make healthcare feel simple, transparent, and accessible, and we're grateful to be part of your wellness journey. Thank you for trusting Refills.com!
Steve Y.
Called about competitive pricing and they worked with me immediately. Great service!
Reply from RefillsJun 25, 2026
Thank you for your kind feedback! We're delighted to hear that our team was able to assist you promptly with your pricing concerns. Providing responsive, flexible, and helpful service is what we strive for. We truly appreciate your trust in Refills.com!
Dan H.
Ronald was extemely patient and relaxed It took a while but he was able to take care of all my issues. And he helped me save money. This is my second great experience with Refills support.
Reply from RefillsJun 25, 2026
Thank you for sharing your experience! We're so glad to hear that Ronald was patient, attentive, and able to resolve all of your concerns while helping you save money. It's especially meaningful to know this was your second great experience with our support team. We'll be sure to pass along your kind words to Ronald. Thank you for choosing Refills!
Ginene M W.
Great , quick service, very pleasant
Reply from RefillsJun 24, 2026
Thank you for your feedback! We're so glad to hear that you had a great experience with our team. Providing quick, pleasant, and helpful service is what we strive for every day. We truly appreciate your support and thank you for choosing Refills!
