Great
Based on 2,747 reviews
ReflexMD4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Gregory
Would recommend!
Reply from ReflexMDAug 16, 2024
Hello Gregory, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Adolph
Medicine was hot on delivery
Reply from ReflexMDAug 6, 2024
Hello Adolph, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Diane L.
I am absolutely happy with my treatment so far. The only reason I gave it only 4 stars was because UPS was suppose to deliver my package over night. They said it was undeliverable. However, I was home all day. By the time I actually received my meds. They were extremely hot. I am not sure if the medication is still good. I am waiting on a response regarding the medication.
Reply from ReflexMDAug 16, 2024
Hello Diane, We are sorry to hear the medication was warm in your package when it arrived, but please don't worry. While our compounded medications are shipped with ice packs, the medication has been through cGMP stability studies and was found to be thermally stable at extreme temperatures well above 100°F. Assuming your package was not subject to extreme temperatures longer than two days, there should be no impact to safety or potency.
Maria
THE SERVICE AND RESPONSE WERE EXCELLENT CHRISTINA WAS VERY PROMPT AND PROFESSIONAL
Reply from ReflexMDAug 12, 2024
Thank you so much for taking the time to share your positive review of your recent customer service experience with us! We are thrilled to hear that you had a great interaction with our team. (Go Christina!) Providing exceptional customer service is a top priority for us, and your feedback motivates us to continue delivering outstanding service to all of our valued customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Jerry R.
Prompt, professional courteous response from the Doctor, staff and Pharmacy. Knowledgeable and capable of handling any and all of my concerns. A level of patient service all too rare these days.
Reply from ReflexMDAug 12, 2024
Hello Jerry, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Ginger D.
Overall, it's been alright. I have lost the weight I wanted. However, they will ship your next shipment without completing the doctor's review. I didn't want to receive my last shipment, but they sent it anyway. This shipment was packaged differently than the previous ones received. It was sent in a narrow UPS box. Everything was hot in the box when I received the delivery at 5:30 that evening. I've let them know that and have not received any response. There are many other companies that do not charge as much and offer nurtional information to go with the weight loss.
Reply from ReflexMDAug 6, 2024
Hello Ginger, We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Adrianus
Responsive, but cost was too high for me to continue.
Reply from ReflexMDAug 20, 2024
Hello Adrianus, Thank you for your feedback and for acknowledging our responsiveness! We’re sorry to hear that the cost was a barrier for you to continue with our service. We strive to provide the highest level of care, which includes personalized support and medication tailored specifically to your needs. We understand that cost is an important factor, and we’re always looking for ways to offer the best value to our patients. We’ll be reaching out to you directly to see if there’s anything we can do to better accommodate your needs. Thank you for sharing your experience with us.
kenneth
Quick response to questions
Reply from ReflexMDAug 14, 2024
Hello Kenneth, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
