Great
Based on 2,747 reviews
ReflexMD4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
John C.
Honest customer service. Thank you, John
Reply from ReflexMDApr 11, 2025
Hi John! We're thrilled to learn about your positive customer experience! Your feedback motivates us to consistently provide outstanding service. Should you require assistance in the future, feel free to contact us anytime. Thank you for selecting ReflexMD to accompany you on your health journey. We are committed to meeting and exceeding your expectations at every stage.
Kellykellykelly
She sent an email and I responded to said email 👍 this is not a negative review, it was odd that they asked me for a review when I asked a question and they answered. They did great answering my one question. Did not seem to warrant a review, that’s all.
Reply from ReflexMDApr 15, 2025
Hi Kelly! We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
Marilyn Maxfield K.
Melted ice packs. Not cold. 5 days late. The bad weather back east, delayed shipment. Not their fault. Product is still usable and in good shape
Reply from ReflexMDApr 9, 2025
Hello Marilyn, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Marilyn Lee O.
Answered my questions
Reply from ReflexMDApr 8, 2025
Hi Marilyn! We're thrilled to learn about your positive customer experience! Your feedback motivates us to consistently provide outstanding service. Should you require assistance in the future, feel free to contact us anytime. Thank you for selecting ReflexMD to accompany you on your health journey. We are committed to meeting and exceeding your expectations at every stage.
Marcela Heim E.
I had a good experience with the help desk today. They cleared up my questions and were very responsive and respectful.
Reply from ReflexMDApr 8, 2025
Hi Marcela! We're thrilled to learn about your positive customer experience! Your feedback motivates us to consistently provide outstanding service. Should you require assistance in the future, feel free to contact us anytime. Thank you for selecting ReflexMD to accompany you on your health journey. We are committed to meeting and exceeding your expectations at every stage.
Wynonne H.
They care about you and your health!! Every question is answered in 24 hours🌟🌟
Reply from ReflexMDApr 7, 2025
Hi Wynonne! We're thrilled to learn about your positive customer experience! Your feedback motivates us to consistently provide outstanding service. Should you require assistance in the future, feel free to contact us anytime. Thank you for selecting ReflexMD to accompany you on your health journey. We are committed to meeting and exceeding your expectations at every stage.
philip G.
Prompt response to any questions, concerns . They care about your treatment , don’t leave you hanging .
Reply from ReflexMDApr 7, 2025
Hi Philip! We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you in your health journey. We look forward to meeting your expectations every step of the way.
SFWeese
My 2 day air - which I am sure I was charged for - turned into 4 days. The frozen pack were melted and the pouch was definitely not "refrigerated". Change to the brand also without any notification - how do I know it will work the same as what I have been previously taking? I was also a little concerned when I got the email telling me they had charged my card 4 minutes after I got the email asking me to update my information. Not sure anyone is really looking at my stats?
Reply from ReflexMDApr 7, 2025
Hi Shila! I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly. Thank you for the opportunity to make things right.
