Gina T.
Generally this company performs really…
Generally this company performs really well, but recently I asked for additional information on a transaction that they processed & didn't get the info that I requested.

Excellent
Based on 260 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RefundSniper is an industry leader in identifying and recovering refunds for Amazon FBA sellers. Our team of Amazon specialists analyzes all of your data to efficiently monitor inventory, lost and damaged goods, and returns, so that you receive all the refunds you deserve. Our software tracks your product lifecycle to ensure that every item is accounted for – either in the hands of a satisfied customer or credited back to your account.
RefundSniper (refundsniper.com) has 260 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Gina T.
Generally this company performs really well, but recently I asked for additional information on a transaction that they processed & didn't get the info that I requested.
Dave P.
So far they have underperformed compared to expectations they set. Recovery rate has been a fraction (15%) of the low end of expectations.
Reply from RefundSniperMay 31, 2022
Thank you for your review! As we noted initially, all the work we do is based on Amazon data... If the data shows you are eligible for reimbursements, we are going to get you reimbursed... We cannot get you paid for anything more than what Amazon owes you.... There are some averages that we mentioned in terms of what we have seen but there is no guarantees for anything.... it is all based on Amazon errors- when they make errors, we catch them and get them reimbursed.... I apologize if you feel your expectations were not met.
customer
Good, but not too much clarity throughout the process.