Poor
Based on 22 reviews
Reliable Movers2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Reliable Movers, our number one priority is excellent customer service. We will move your household goods from point A to point B with great care in the most efficient manner possible. In addition to moves, we offer all those extra services that make the entire moving process go more smoothly for you, such as professional packing, unpacking, supplies, and service. Specializing in moving pianos, hot tubs, gun safes, and commercial kitchen equipment, we can take the stress out of your next relocation no matter what kind of items you need to move.
Reliable Movers (reliablemovers.com) has 22 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
Showing 12 reviews with 1 star · Clear filters
Mark S.
Don't use these guys! Damaged our furniture through not having suitable equipment. Truck damaged a garden wall. Would not let me talk to a manager to seek compensation. Overcharged me. Totally unreliable and unprofessional. They do not have a business address in Auckland.
Ashley H.
WOW SPOKE TO THEM AND ASKED IF THEY'D COME DO A ON SITE QUOTE HE SAID THEY DON'T DO THAT, I SAID OKAY THAT'S FINE I WON'T GO THROUGH WITH THE QUOTE, BUT THANK YOU FOR YOUR TIME...HE WENT SILENT AND HUNG UP IMMEDIATELY! WHAT A RUDE PERSON ,SO HAPPY I DIDN'T GET THEM TO MOVE MY STUFF.... ESPECIALLY AFTER SEEING THE HORRIBLE REVIEWS!!
David
I should have read the reviews.. They are all accurate. They don't have call out fee so they charge depot to depot not when job finishes like others. Then they ask for money BEFORE they finished. They also add on separate charges for each appliance on top of the hourly rate. Use them at your peril.
East A.
Worst movers ever!!!!! Only moved half my unit after already being paid upfront for the job!!!! What stuff they did move they damaged, what is the point of a quote if your going to add and make up bullshit extra charges later???! When confronted was fully mucked around and even taunted telling me they could do me another Quote to deliver the rest of my things, things they had already been paid to deliver!!! $100 call out fee but charge depot to depot? Would recommend any other movers over these clowns!!! USELESS!!!
Angela C.
Beware❗️❗️❗️❗️ They extort you for money after they load your stuff in the truck. They quoted me $600 for a 1 bedroom apartment to move 30 miles. The office called me after it was loaded and stated I owed them an additional $2900 CaSH immediately or they were taking my stuff and putting it in storage and charging me $250 a day until I paid them in cash. An absolute nightmare. They also broke my mirror and other dishes that were packed. STAY AWaY
Lesley A.
BEWARE!!CROOKS!! My bill was almost 10X what the sales representative estimate was! Beware of multiple hidden charges not disclosed in moving quote. When confronted, they basically held my items for ransom until I paid in cash. Do yourself a favor and find a different moving company!!!
Kat
If I could give this company a 0 I would. Avoid them at all costs. SO many items were damaged and they offered an insulting amount to settle the claim.
Angry
Based on the phone conversation I expected 1 truck, 3 guys and $1500 max. They came with two trucks, 5 guys, did a horrible job wrapping the few large things which I could not do AND then refused to take my belongings off the truck until I paid $4200+tax. It was a complete nightmare.
