Relocation Nation MovingReviews of relocationnationmoving.com

This is the worst moving company I’ve dealt with. When I signed up for there services that assured me that they had a driver. I didn’t receive any calls from them until moving day it was halfway through the day and no communication. I called and a rude woman called and asked what was my window time to move she said they’ll be there tomorrow. I waited all day to find out no one was moving me. The next day I was suppose to work that night but couldn’t because I’m waiting on movers. This time I didn’t wait. However I was told the driver who “accepted the job” wasn’t going to take it now. So I was in limbo all day and the next as well. Needless to say that was the last week of June. By the time I was told it wasnt going to happen all uhauls were taken. So here I was no way to move my stuff. The company offered no apology. They even refused to refund my money because of the 48 hour cancellation policy. If I had known they were not going to move me I would have cancelled duh! They stated I didn’t allow them the opportunity to move my belongings. What!!! Here it is the second week of July. Yes you guessed it they still haven’t moved me. They haven’t even reached out to me. DONT USE THEM!!!!!!

Services not rendered on agreed upon time frame! Terrible customer service. Take your business elsewhere.

Absolutely horrible. Totally lied to me about the cost and the estimate even after I told them I had a three-story house they said I only needed some minuscule amount of a truck. And I asked over and over again if I had a whole 26 foot truck and over and over again they said yes you have a 26 foot truck, they failed to say that I only had a third of the 26 foot truck. Once I realize that, I tried to cancel, spoke with the sales manager who promised to get back to me and never did. Now they won’t refund my deposit. Looking for others with similar experience, thinking about a class action lawsuit

Initially the service was great. But the people they sent to pick up my stuff sucked at communication. Relocation nation never touched base after taking my money. The guy that set up my pick up was very brash. And 90% of my boxes showed up thrashed, damaged, and open. My book shelves, thankfully salvageable, are in horrid condition. They left my stuff on the street because they wanted almost 300 for a long drop off and didn't even offer to at least put it on the side walk or a little closer and not in the street.

Absolutely Horrible company! DO NOT USE THESE SCAM ARTISTS. They lure you in with ultra low bid, then almost double it just before the movers are to show up, that way, they figure you dont have a choice. We fell for it, and lost $20k!!! I ended up moving my own belongings across country and spending another $10k. Ive noticed that about 1/2 of the "5 star" reviews use the exact same title, or verbiage, and Im sure they were all paid for by Relocation Nation. Yes, there are several websites you can PAY to give you good reviews!! DO NOT CALL THEM!!

Beware of the five star ratings. Mike Deluca was my first contact and he underestimated my contents and then they pressure you to sign the contract right away with a 30% deposit. I then dealt with Bill Young who is unprofessional and talks over you when you are trying to explain something. Once they have your deposit, they only try to get more money out of you. Save your time and energy and pay more for a company that will come out and quote you correctly the first time, treat you with respect, and you won't worry if you are getting scammed the whole time.

Don’t trust the 48 hour cancellation I cancelled within 24 hours and was told they had already booked a carrier so they would not be refunding any of my money. I asked for the name of the company they booked with and she said they are only obligated to give me a name, ABC moving. Looked them up to call and it’s fax number only. What a SCAM!!! Thanks Hugo! It’s interesting how they never give you a full name and somehow they are all managers.

My experience was very similar to other 1 star reviews - Simply TERRIBLE! Got a call from Mike Deluca asking what items I have, quoted me $3000, and said he usually over estimates- but I had to send immediate $1200 binding estimate fee. Some time before our move date, Bill Young from quality assurance called to get a better feel for our items so I updated the items we have and he said we’d need more cubic feet and upped the contract to $9000! Watch out for him, he is very rude and does yell at costumers. Big lesson learned - stay away from relocation nation. Lastly no customer service at all, really makes you feel like they are phony, their website is completely false and misleading hence my complaint to BBB and consulting my attorney. Couple things to keep in mind: - "Detailed" item list: They ask for detailed items in advance, and if on the moving date you have more items that WERE not on the list, they charge 3x for each item. My question is ... who would know "exactly" how many boxes or items one would have until they finished packing? - Cancellation fee: Check out U-Pack company, their cancellation fee is pretty much 10x lower (~$150 even on the moving date) and their cubic size policy is much more flexible. - Attitude towards costumers: They are definitely one of the most rude company I have ever encountered. After talking to Bill we felt very sketchy about them, even after he back saying his boss agreed with us and dropped the price to ~$6500. So we ended up just giving our $1200 deposit away and go to U-Pack instead and got two relocation cubes. We highly suggest simply decouple the "storage" and the "moving labor" because of several reasons: 1. U-Pack simply come drop the relocation cubes in front of your house 2. You have all the time to load the stuff and no need to care about how many items you have as long as you can fit them in the cube. 3. Once you are ready, simply tell them when to come pick the cubes up as well as when to drop the cubes at your new place. 4. Similarly, you have all the time to unload and once you are done simply tell them when to come take the cubes away. Good luck moving!