Reply from Remote LatinosOct 1, 2026
George, we reviewed the full recording of this call, and unfortunately your review does not accurately reflect what happened.
You joined the call, declined to turn your camera on, which was completely fine… and confirmed that you had not watched the introductory video we sent beforehand. Johan then proceeded to explain our service and asked questions about your business, your previous experience hiring internationally, and what type of team you were looking to build.
You explained that you had previously worked with remote employees from the Philippines, Thailand, and India, and that you were now specifically interested in Latin American talent because of your English- and Spanish-speaking client base. Johan then walked you through the different hiring models available and asked which structure made the most sense for you.
The disagreement happened when Johan attempted to clarify why your previous remote workers were no longer working with you. You accused him of not listening and stated that you had already explained why. However, after reviewing the transcript, you had explained how you previously hired them and that you no longer worked with them, but you had not actually explained why those relationships ended.
Once the conversation became confrontational, Johan determined that we were probably not a good fit and respectfully ended the meeting with: “Wish you the best, George. Take care.”
We absolutely welcome criticism when we fall short. But describing this interaction as rude, dismissive, or a failure to listen leaves out important context from the actual conversation.
We have retained the complete recording and transcript and are comfortable providing them to Trustpilot if necessary.
— Remote Latinos