Excellent
Based on 377 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an underwater lift bag? Yes, we rent that. We have underwater lift bags with capacities from 200 to 100,000 pounds. Perhaps your job requires a large diameter pipe plug. We offer inflatable pipe plugs in sizes up to 10 feet! Want to lift a house or a bridge? Check out our heavy lift air bags and pneumatic lifting systems. We also have a wide array of cordless, pneumatic, and hydraulic underwater tools. We ship them to you or your job site, anywhere in the world. If you prefer to buy than rent, we also have amazing prices on all our items. Rental Tools Online is a unit of National Tool Leasing, which has tremendous buying power. Take advantage of this combination of pricing and equipment you won't find anywhere else!
Rental Tools Online (rentaltoolsonline.com) has 377 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 16 reviews with 4 stars · Clear filters
Nick
Easy ordering and fast shipping! Great service.
Reply from Rental Tools OnlineOct 14, 2026
Nick, Thank you for sharing your experience! We are glad to hear the ordering process was easy, shipping was fast, and our team provided great service. We appreciate you choosing RTO for your SAVA pipe plugs and are always happy to help with any questions or future projects.
Ed M.
I was shipped incorrect parts for my submersible pump. Company quickly researched the problem and resolved it .
Reply from Rental Tools OnlineMar 9, 2026
Ed, Thank you for attempting to go back and update your review. We appreciate your understanding about the error involving a sticker that was facing the wrong direction that led to some confusion. I'm glad you contacted us and we could clear this up quickly. Never hesitate to reach out if there is anything we can do to help.
Dwight G.
Rep from RTL had good product knowledge and went back to the OEM when i asked a question they did not know the answer too
Reply from Rental Tools OnlineNov 20, 2024
Dwight, Thank you for your 4-star review and for sharing your experience with our team! We're happy to hear that our representative's product knowledge and willingness to seek answers directly from the OEM met your expectations. At Rental Tools Online, we take pride in providing reliable solutions for our international customers. If you need any additional Sava Equipment or assistance with your projects, we're always happy to help. Thank you for choosing RTO for your business!
Roger K.
Price was main thing. Had to question the price of the extra battery but RTO stood behind their listed price , so that was good. . Will refer to any other contractors that need an underwater drill to RTO.
Reply from Rental Tools OnlineApr 17, 2024
Roger, Thank you for choosing RTO for your underwater equipment needs! We have an ever expanding list of underwater tools and love to hear feedback like this. If you ever need any more Nemo tools or accessories please don't hesitate to contact us and we will be happy to help.
ML
Service was great. Delivery fast. We haven't tried it out yet but we will come spring.
Reply from Rental Tools OnlineFeb 22, 2024
Marg, Thank you for trusting RTO with your Sava Lift Bag purchase. We are confident that come spring you will be impressed with how this lift bag performs. If you ever have any questions or need anything else, our team will be happy to assist you. Thank you again for choosing RTO and trusting us with your international business.
Brian M.
Good Product that I could not get anywhere else Pricing and shipping were high It was not explained well and part of it was my fault for not getting the details of how much daily charges were compared to weekly rental. I should have had it delivered on Wednesday instead of Friday. I had to pay 30% more because I kept it one additional day from weekly rental. Other than that - product worked well
Reply from Rental Tools OnlineNov 17, 2022
Brian, Thank you for taking the time to leave a review. It was great speaking with you today. I appreciate you giving me the opportunity to clear up the confusion on your charges. In total, we were able to save you an additional $47.55 on shipping and waived the extension fee for the additional day that you believed you were on the hook for. We sincerely appreciate your business and I am happy to hear that you were able to successfully complete your job with ease, using the Sava 15x15 lift bags. I hope we have the opportunity to work with you again in the future.
John
Easy to order off site, timely delivery, great product. Tracking order was the only thing puzzling. John
Reply from Rental Tools OnlineDec 7, 2021
Thank you for feedback, John. I apologize for any inconvenience that you may have experienced with tracking you package. We take all feedback serious and anything below a 5 star is a concern to us. I looked into your order and see that it was placed on November 12th and we had it out the door on the 15th. I will be contacting you shortly to get clarification on the tracking issue that you experienced to ensure that we make the appropriate adjustments on our end.
Linda C.
I ordered the air bags to raise the back my house where it had sank. The delivery date came and went and came and went. I called and they searched for why my Pavlina had not arrived and called me back FedEx had list the package. Hunter right away got another one on its way to me. In the mean time FedEx find the package and I lifted my house. Hunter canceled the second shipment. It was an over all pleasant experience working with them. The air bags worked just fine and well as far as w walking in my house now. Did a little stumbling not used to level yet. LOL
Reply from Rental Tools OnlineJul 8, 2021
We are sincerely sorry for the issues with FedEx losing and then finding the original package. Very glad to hear that Hunter could stabilize the debacle and get you back on level ground! Don't hesitate to contact us if we can help in any way on any future project.
