Average
Based on 653 reviews
Residence Supply3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
653 approved reviews, newest moderated first
Krithika R.
We ordered wall mounted reading lights for our bedroom in black and antique gold. It took sometime for the lights to be delivered. It was worth the wait as the lights turned out to be really beautiful. Well made product.
Shawn H.
I first had a few issues that needed to have been resolved. I was actually frustrated to the point of cancelling my orders and not ordering anything more but after speaking with Johanna, I entirely changed my mind. she was super helpful and professional! It is only because of her that I am now a happy customer. She is a great asset to the company and should be praised!!
Barclay G.
Our school purchase stadium lights from Residence Supply. We recently installed them and tried them out. They are fantastic. I appreciate how Scott worked with us to make this happen.
Christian L.
Ils m'ont envoyé un produit incomplet, avec une partie manquante. Ça fait plus de trois mois que la discussion est en cours et je n'ai toujours pas reçu la pièce, mais beaucoup d'excuses de leur part sur des raisons liées à leur incapacité à gérer le problème. Je suis très patient mais c'est vraiment une bande d'incompétent.
customer
Dealing with this company was a breeze. We ordered a significant amount of lights and only 1 of 30 had a issue which they immediately sent a replacement.
Monik A.
Residence Supply has been very helpful in assisting us with our unique lighting needs. They communicate well and process orders promptly. We received our order quick! The lights look great! Will be ordering more in the future to finish our project.
Medeline J.
I' m a total idiot when it comes to this tech stuff. The guys at Residence Supply were amazing. I called multiple times they were always patient and guided me to the right projects. The lights are installed and they are incredible.
Tracie W.
Such a disappointment. The dimmers do not work well at all. I installed them on multiple lights that had been working just fine on Triac dimmers, because I wanted to change the aesthetic look of the dimmers. These dimmers do not have a smooth stepped dimming process, they go from 100% to 90% to off. In the 'dimmed' setting they flicker in a visually disturbing way. I read all of "technical" specs, which are severely lacking, and the FAQ that states "Is this compatible with my lights? The Brass Rotary Dimmer should be compatible with all types of LED bulbs, Incandescent, or CFL bulbs as long as the bulb is rated for dimmable use." This is not true. I've been working with customer service for nearly two weeks to get a response on how to return them only to be told I have to pay a 50% restocking fee on the other suite of electrical devices I purchased to match these defective dimmers. So I will be paying hundreds of dollars for a terrible experience and no working devices, and weeks lost on my schedule waiting for these to arrive and then resolve their defects. I am an interior designer who works with hundreds of vendors and manufacturers and have never encountered such a shady transaction. Save your money, this company is not reputable and will not stand behind their product when it fails.
