ResparkedReviews of resparked.com

Reply from ResparkedJun 17, 2025

We’re really sorry to hear this has been your experience—that’s definitely not the kind of birthday surprise we hoped for 💔 If you're leaning toward a refund, we completely understand and want to make the process as smooth as possible. Our team will be reaching out shortly to assist you directly 🙌

Reply from ResparkedApr 13, 2025

Dear Fern, We’re really sorry to hear about your experience — and we completely understand your frustration. Having issues with not just one, but two pens is definitely not what we aim for, and we appreciate you sharing all the details. Even if some time has passed, we’d love to take a closer look and see how we can help now. When something doesn’t go right, we want to make it right — simple as that. As for the positive comments you mentioned — we truly care about every person who chooses us, and our team puts a lot of heart into helping when things don’t go as planned. That’s where those reviews come from 💛 If you're open to it, our team is here for you. Just shoot us an email at [email protected] or give us a call at +1 (332) 239-5659, everyday from 9 AM to 6 PM EST. We’ve got a real human on the other end ready to jump in. Thanks again for your feedback — it helps us grow 🙌 The Resparked Team

Reply from ResparkedMar 20, 2025

Dear Teya, we’re really sorry to hear about your experience 🙏 We couldn’t find any order or email associated with your name. Please reach out to us at [email protected] with your order number so we can assist you further and make things right! 🙌

Reply from ResparkedJan 31, 2025

Hello Kathy! We’re truly sorry to hear about your experience with the product. That’s definitely not what we want for our customers. We’ve sent an information request to help us solve this issue as quickly as possible for you. You can also reach out to us directly at [email protected]

Reply from ResparkedJan 31, 2025

Hello Jenny, We’re really sorry to hear that you haven't received your item and haven't had a response to your inquiries. We understand how frustrating this must be, and we want to assure you that we are a legitimate business. We’ve been experiencing a high volume of requests, but we're working hard to get back to everyone. We’ve sent an information request to help us resolve this issue as quickly as possible for you.

Reply from ResparkedJan 31, 2025

We sincerely apologize for the frustration this caused. Our team has successfully addressed the issue, and we truly appreciate the opportunity to make things right. We understand how disappointing it must have been to experience this, and we regret that it took longer than expected to resolve. If there’s anything else we can do to assist you, please feel free to reach out at [email protected] Your satisfaction is important to us, and we’re here to help in any way we can.

Reply from ResparkedJan 31, 2025

Thank you for sharing your experience with us, and we’re truly sorry for the frustration this has caused. We understand how important it was to receive your engraving pen on time, especially with the holiday deadline. Unfortunately, due to a huge backlog during the holiday season, we missed the mark and didn’t meet your expectations. Please know we’re reaching out via email to sort this out and make things right. Your feedback is incredibly important to us, and we’re committed to improving our communication and delivery process moving forward. We hope to regain your trust and provide the experience you deserved from the start. Thank you again for your patience, and we look forward to resolving this.

Reply from ResparkedJan 31, 2025

Thank you for your feedback, and we’re sorry for the frustration this caused. Due to a huge backlog during the holiday season, we missed the mark on delivering your engraving pen on time. We’re reaching out via email to resolve this and make things right. Your feedback is important to us, and we’re committed to improving. Thank you for your patience.