Carolina V.
I ’m extremely disappointed and…
I ’m extremely disappointed and frustrated with my shopping experience. I placed one order, and it was split into two shipments without any explanation. One part of my order arrived, but I have no idea when the rest will arrive. What’s even more frustrating is that the tracking information doesn’t even say when the remaining part of my order will be shipped. Instead, it only gives an estimated delivery date that could be as far as two weeks from now. It’s very frustrating to place an order and then have to wonder where the rest of it is and when I’m actually going to receive it. If I placed one order, it’s because I needed everything together.
Reply from RestSep 7, 2026
Hi Carolina, sorry to hear the split shipment caught you off guard. This usually happens when items in an order ship from different warehouses, and you should receive full tracking details for each part as they go out. Please reach us at [email protected] or +1 302 276 8084 and we'll track down the remaining items for you. Thanks for flagging this with us.

