Excellent
Based on 496 reviews
Restream4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time.With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay.Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat.Join 6M+ streamers who trust Restream to amplify their live presence across all channels.
Restream (restream.io) has 496 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
496 approved reviews, newest moderated first
Thom C.
Restream is an amazing platform for live streaming. We made the switch recently and have been happy. It is dependable and feature-rich. We can do everything we could do before and then some. Setting up streams, editing information, engaging with viewers is all easy within Restream. It's fast so we can stream with people oceans apart without worrying about lag issues. If you're streaming to multiple platforms, it's the way to go.
RP
I had an issue with connecting daily motion for an event created on restream and I feel I had to contact the customer support 10 times, and they were always asking me same questions, then they said the tech guy was on vacation. I pay 40 USD per month to have something that doesn't work, that is 480 USD for a service for which the tech guy is on vacation... not cool. I'm tired, I am a creative, I use restream to restream my content and I pay for it to work. I don't have time to try to figure out what are the issues between the tech guy on vacation and the customer support who keeps asking me same questions without fixing the issue. If you advertise a service that is supposed to broadcast everywhere, you need to be a little more clear about what you offer an make it work. You may want to warn the clients that the client will often have a lot of trouble to make it work : not because the client is stupid but simply because the service was not designed properly. If the tech guy is on vacation, then you need a replacement, I work 365 days a year and I don't have time for vacation. My business is everything and all these tech people who are not able to make things work are really really annoying me. If I provided that kind of quality of service to my clients, I would have a horrible reputation. Make it work or don't advertise something that does not work. Thanks
Reply from RestreamMar 26, 2021
Hello, RP! Thank you very much for the honest review! We are always working to make customer support splendid for our customers. I've contacted our Head of Support Anastasia and notified her of the situation. She would like to personally assist you and resolve the situation ASAP. I've sent you a contact inquiry to get in touch. Also, we will conduct a quality assessment in the support team. On behalf of the Restream team, please let me sincerely apologize for the situation. Best regards, Maxim from Restream
Jonas M.
I unsubscribed from their mails. A couple of days later I got a new mail from a new mail account.
Reply from RestreamMar 25, 2021
Hello, Jonas! Thank you for taking the time to point out this problem. We will double-check the situation. Rest assured, the bug will be fixed. If we can assist you somehow, please don't hesitate to contact our support anytime. Best regards, Maxim from Restream
Lauren O.
never works there is always something wrong. You can message the customer service from your site as there is hno message box then Google chrome wont stream your videos they stick all the time, so they tell y0u to use Fire fox which has no viewer count and now its had a bug on it apparently all week. No one fixes anything and you go back week after week with the same issues. Surely there is a better streaing provider????
Reply from RestreamMar 1, 2021
Hello, Lauren! My name is Maxim. I am responsible for customer success in Restream. Thank you so much for the feedback. Could you be so kind to provide us more information on the problem? We're always working on making Restream stable and enjoyable to use. Best regards, Maxim
Dashiell J.
Mihail is so rude. Bad customer support.
Reply from RestreamJan 22, 2021
Hello, Dashiell! My name is Maxim. I am responsible for customer success in Restream. Thank you so much for the feedback. We appreciate that everyone's communication style and its perception may be different. Our main objective is to make sure that we solve user's issues with maximum focus on Customer Satisfaction. Could you be so kind to provide us more information on the interaction you had with Mihail? Rest assured, that your feedback was heard and taken into action.
Flávio Miguel P.
Restream have always a bit to improve, clearly in comparison with the market its winning but can do more. There are being created alternatives and restream needs to balance his prices in order to shut them up. The improvements can be more regular and scheduled but the attention to the customer reaches good levels.
Aneeka
Restream is the easiest streaming service I've used so far. Its Studio is so straightforward, that such a non-techy person like me can finally handle live streaming! I can just go live from my Chrome tab, no installation is needed. You can use Restream for free if you're only streaming to a single channel on each platform. I have it configured for Youtube, Facebook, and Periscope. Excellent service and very helpful support. Thanks, team!
Eli L.
Great product, awesome customer service, and I can stream to all my social accounts - thank you Restream!
