Excellent
Based on 103 reviews
Retrieverworx4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retrieverworx offers new and innovative retriever training supplies. We produce carcinogen free training bumpers. No BPA, PVC, or phthalates like other retriever training bumpers on the market. We have developed unique umbrellas, ghillie blankets, bird bags, leashes, collars, and retriever training apparel.
Retrieverworx (retrieverworx.com) has 103 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
103 approved reviews, newest moderated first
Carol M.
Excellent customer service answering questions, follow-up, and attention to my special requests. Quick shipping. Great products. Thank you.
Reply from RetrieverworxMay 31, 2025
Thank you Carol! Glad you love our products!
Colonial R.
Great experience. Easy order processing and super fast delivery
Reply from RetrieverworxMay 31, 2025
Thanks again! Glad we could help your club
Olivia J.
To be honest, before I didn't even think about how important it was to have a reliable outfit and gear for walking and exercising with my dog. But when Retrieverworx came into our lives, a lot of things changed. It's not just a brand - it feels like someone actually thought about me and my dog. I have a golden retriever - kind, active, very smart. And like many owners of large and energetic breeds, I've always had a question: how can we make our walks and training sessions comfortable, safe and yet stylish? Retrieverworx has proven to be a real eye-opener. The first thing that picks up is the quality. The materials are durable, you can feel that the thing will not fall apart after a couple of weeks of use. Harnesses, leashes, dummies for opportunizing - everything is thought out to the last detail. Sturdy carabiners, comfortable handles, ease of use - and yet everything looks neat, stylish, nothing superfluous. It doesn't look “technical” but it still works 100%. I really liked their approach to design. The colors are understated, but modern. No screaming neon aesthetics - just taste and practicality. I was especially pleased with the waterproof and dirt-repellent fabric. In the fall and spring, it's just a salvation!
Reply from RetrieverworxMay 31, 2025
Thank you!
Bruce
Good products, poor packaging, questionable delivery.
Reply from RetrieverworxMay 5, 2025
Hi Bruce, We are glad you like the products you purchased. Your umbrella was packed in a protective sleeve and the case you purchased within a 200 lb crush rated box marked FRAGILE. Did it arrive damaged? We can help you file a claim with the postal service if it did and get it replaced. Please let us know how we can improve. We want happy customers!
Amanda
Excellent products, very fast shipping. A fun little surprise is always added to the package.
Reply from RetrieverworxMay 5, 2025
Hi Amanda! Glad you love our products! We always try to include a free gift when we can!
Tim F.
Haven't received my order as promised
Reply from RetrieverworxFeb 28, 2025
Hi Tim, we emailed you that your order will be shipped on 3/1 and apologize for the delay. Hi Tim, Our tracking shows your item was delivered on 3/7. If you don’t have your order we would be happy to replace it. Please start by contacting us first as we can only see that the item was delivered from our end instead of venting here. If you read our other reviews we offer great customer service. We can have you sign for it on delivery to ensure you receive it. We will send out a replacement tomorrow.
Alan F.
Thanks for answering me back so soon when I emailed you.
Reply from RetrieverworxFeb 27, 2025
Thanks! We try to respond as soon as we can. Hope you're enjoying your Retrieverworx products!
Jon A.
Great Service. Thanks!
Reply from RetrieverworxFeb 27, 2025
Thank you! We strive for excellent customer service!
