Retro Gaming of DenverReviews of retrogamingofdenver.com

Reply from Retro Gaming of DenverAug 27, 2026

We're really glad the curbside pickup made things quick and easy for you, and it's always a pleasure to hear that our selection hit the mark. Tracking down those harder-to-find retro pieces is honestly one of our favorite parts of running this shop, so it means a lot when customers like you notice the effort that goes into it. Hope those XYAB GameCube controllers are treating you well; they're a great pick and should hold up nicely for years of gaming ahead. If you ever need extras, replacements, or want to see what other GameCube goodies we've got tucked away, just swing by or give us a call. Thanks again for the 5 stars and for supporting a local retro shop. We look forward to seeing you again soon! The Retro Gaming of Denver Team

Reply from Retro Gaming of DenverAug 24, 2026

Hi Sarah! 😊 Thank you for the update, and I really appreciate you taking the time to edit your review and share how things turned out after the initial trouble. We completely understand why you were frustrated—waiting that long with little to no communication is not the kind of experience anyone should have when they’re excited to get a game. I’m genuinely glad we were able to make it right. Knowing the replacement arrived quickly (and that it’s working perfectly!) means a lot, and we’re especially happy you got your Pokémon: Explorers of Sky without any further headaches. And you’re right—this isn’t typical for us. We fell short on communication, and we’re actively working to make sure it never drags out like that again. From everyone at Retro Gaming of Denver: thank you for giving us the chance to fix it. We’ll make sure you’re taken care of even better on your next pickup—whether it’s another Pokémon adventure or any other classic you’re hunting. Wishing you lots of fun and happy collecting! —The Retro Gaming of Denver Team 🎮✨

Reply from Retro Gaming of DenverAug 24, 2026

Hi Jr, Thank you so much for the fantastic 5-star review! We really appreciate you taking the time to share your experience. We're thrilled to hear James took great care of you and helped you explore our retro gaming selection; he'll be so happy to know his help made an impression. And of course, we can't forget the two pups making an appearance too! They love meeting our customers as much as we do. Thanks again for stopping by and for the kind words. We look forward to seeing you (and hopefully the dogs will make another appearance) on your next visit! Warm regards, JD Roland

Reply from Retro Gaming of DenverAug 22, 2026

Yo Pete! 🕹️ Thank you for the awesome 5-star shoutout! Stoked to hear that 150-in-1 NES cart, plus the GB and GBC collections landed fast and hit the spot. That's basically an entire Nintendo handheld museum right there — solid picks! Nothing beats knowing our shipping game is as tight as our cartridge selection. We'll keep the shelves stocked and ready for round two whenever you're itching for more retro goodness. Thanks for pixel-powering up with Retro Gaming of Denver — see you next time, player! 👾

Reply from Retro Gaming of DenverAug 22, 2026

Yo thegoblnkng! 🎮⚡ Thank you SO much for the 5 stars, you're an absolute legend! Hearing that the delivery was quick AND the price was on point genuinely makes our whole day — that's exactly the combo we're always grinding for behind the scenes. We appreciate you taking the time to drop a review (seriously, that stuff means more than you know for a small biz like us). Hope whatever retro gem you snagged is bringing you all the nostalgic feels right now 🕹️ Until next respawn — game on! 👾 — Retro Gaming of Denver

Reply from Retro Gaming of DenverAug 19, 2026

Hey Hayden, Thank you so much for this awesome review — you're seriously making our day! 🎉 We're so glad you're loving your Doom 1 GBA cartridge, and hey, beating that expected delivery date by three whole days? That's how we like to do things around here! We know waiting around for a package is the worst, so getting it to you early was a win for us too. And of course, always a pleasure having you stop by in store — hope Mario Vs. Donkey Kong: Mini-Land Mayhem and Plants Vs. Zombies are treating you well on that DS! Whether you're picking up in person or having us ship it your way, we've got you covered for all your vintage gaming needs. Thanks for being a loyal customer, Hayden — we'll see you next time! — The Retro Gaming of Denver Team 🕹️

Reply from Retro Gaming of DenverAug 19, 2026

Dear Evel, Thank you for taking the time to share your concerns, and please accept my sincere apologies for the frustration and worry this experience has caused you. As the manager, I want to personally address each of your concerns. First and foremost, I want to acknowledge that you should have received clear and accurate information when you reached out to our associate. It's evident that a miscommunication occurred regarding our sourcing and shipping process, and that is on us, not you. We source items globally, and while we take every precaution to insure packages against loss or damage, we understand that this doesn't ease the anxiety of not knowing your carrier or fully understanding your shipping options at the time of purchase. That should never have been unclear to you, and I am addressing this internally with our team to ensure accurate information is communicated to every customer moving forward. Regarding the shipping fee, I want to confirm that we have refunded the $9.49 shipping charge on your order as a direct result of this misinformation. As a valued subscriber, you deserve full transparency, and falling short of that standard is something we take seriously. I also want to address your discount code — I see it was applied successfully, saving you $6.18 on your order, and that remains intact. Regarding your order status, please know that all shipments are insured, and we stand by that commitment. I understand your concern given your prior experience with a different vendor, and I don't take that fear lightly. I'd like to personally look into the tracking status of your consoles and ensure we're doing everything possible to get this resolved, whether that means confirming delivery, filing a claim, or arranging a replacement or refund should the worst-case scenario occur. Evel, I completely understand your frustration, and I don't want you to feel like just another order number. Please reach out to me directly so I can make this right and restore your confidence in us. Your trust matters, and we intend to earn it back. Sincerely, James Roland

Reply from Retro Gaming of DenverAug 18, 2026

YO MATT!!! 🤩⭐⭐⭐⭐⭐ This review just made our day in the best way possible! “4K set arrived quickly and in great shape” + “packaged very well”?? That’s music to our ears! 🎵📦 And the fact you snagged The Dollars Trilogy — Arrow Video Limited Edition (4K Ultra HD)? Absolute cinema legend move. 🍿✨ We’re so pumped you’re happy with your purchase—and hearing you say you’ll definitely buy from us again is the ultimate win. Thanks a ton for trusting Retro Gaming of Denver with your next upgrade. We can’t wait to help you level up your collection again soon! 🚀👾