Tom B.
Unable to get any help
Unable to access platform, music has been live for ten years and it is very difficult to access support. The helpdesk platform recognises my email but refuses my requests to get support or reset password (password not recognised). None of my emails are responded to. I have tried multiple times to fix my account, over the last year, but it is like banging my head repeatedly. They promised phone support but it does not seem to exist.



