Excellent
Based on 40 reviews
Rho4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rho is the all-in-one financial platform organizations can bank on. We combine card, payments, and banking products with world-class software that traditional financial institutions don’t offer to help companies manage expenses, AP, banking, treasury, and month-end close with greater speed and efficiency. Designed to sync with your accounting software, Rho’s full-stack finance platform empowers corporate finance teams and leaders with the technology they need to drive greater workflow efficiency, control, and visibility over how money moves in and out of their organizations.
Rho (rho.co) has 40 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 2 reviews with 3 stars · Clear filters
Customer P.
Nothing dramatically, just VERY inconvenient experience with Rho. Sorry - can't give it 5 stars therefor.
Reply from RhoSep 14, 2023
Hi Peter! We're sorry to hear that. If you're willing to provide more information about the issue, please contact our support team at [email protected]. We'd be happy to take a closer look.
Ty W.
Update: Rho has offered a way to retain the rewards rate in exchange for some concessions from us in terms of minimum spend and using their other services. I appreciate the way their customer service team has worked with us. Original review: We signed up for Rho based on the terms they advertised: 1.5% cash back on credit cards, flexible credit limits, no personal guarantee, and expense management. Now two years later we received notice (via a standardized email) that our rewards rate is being dropped to 1% (despite 6-figure monthly spending and on-time payments). According to their team, there appears to be no way to retain the rewards rate without making other concessions (minimum spend, starting to bank with them as well). I would recommend finding other options. Other business owners seem to be happy with Ramp and Expensify for credit cards and expense management.
Reply from RhoSep 1, 2023
Ty, thank you for sharing your feedback. We understand that the adjustment in your rewards rate is disappointing. After careful consideration, we updated our rewards program to invest further in building out the capabilities of our all-in-one finance platform. Our intent at Rho is not merely to provide a corporate card but a holistic finance platform that saves businesses operational hours by boosting efficiency. As a high-value customer, we have appreciated the chance to serve you. If your needs are solely for a corporate card, we respect that you might explore corporate card providers and expense management point solutions. If this ever changes, we are here to serve.
