Poor
Based on 195 reviews
Rich & Clear Skincare®2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care.Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story.At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you.Skincare that works. A brand that cares.Join the movement and experience why so many are making the switch to Rich & Clear.
Rich & Clear Skincare® (richandclear.com) has 195 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
Showing 115 reviews with 1 star · Clear filters
Divine U.
I was really excited to finally clear my skin this is the first skin care products I have ever bought spent 45 dollars or something like that just for the products not to arrive not updates nothing for a whole year I made my order on January 3 and since then I been trying to contact them and nothing has changed its hard to even believe this company is real
sheene
Never received my products ordered it’s been almost two months
thatha S.
Scam.. blacked owned business taking people money and never giving you the product. Worst company ever.. don’t order you will not receive your products or any communication bout it.. I hate this company
Amorah M.
A SCAM WEBSITE TO NOT BUY FROM HERE I NEVER RECEIVED MY PRODUCTS AND THEY DON’T ANSWER COSTUMER SERVICE ‼️
BigDoobie H.
Looking at the reviews I see I’m not the only one, ordered placed 10/10/25, paid for express shipping, still have not received my order! I was told the shipping fees would be refunded, still hasn’t happened, this is m first time ordering and last time. The last update was on 11/12 when a shipping label was created, here we are 11/28 and nothing has happened since then. I’m absolutely appalled and disappointed with how this company conducts business and treats its customers, was looking forward to being anion time customer but the lack of communication, long wait time, and complete disregard for my time, now make this a one time transaction. Someone please help!!!!
Rhea “.
I ordered my product on 9/25 and I haven’t heard or received a response about when it will ship over a month later. I’ve purchased with this company before and stopped because of the terrible customer service and shipping times. I had heard they had new management and their products work well so I purchased with them again. This will be my last time because nothing has changed. As of today I have not received an update or a response to my emails.
Harry
ITEMS NEVER SENT OR RECEIVED!!!! SCAM!!! I ordered my items on 16th June and it is now November 4th and I still haven’t received my items!!! I have reach out via email multiple times, I have tried to message on instagram… but nothing! This company has taken my money and I’ve received nothing! How is this legal!? Order #99522216
RW
Placed my order on 9/26. No update. I reached out on ig even left comments under obvious recent post and no response, sent emails no response phone number doesn’t work I’m local in Florida literally 15 mins from the address listed… when I got there it’s a hair salon. This is my first purchase and I feel like I’ve been scammed. When will I receive my order and I the customer service doesn’t reflect the product quality. They say good things come to those that wait so I hope whenever I get my items the quality is top tier because this is ridiculous.
