Excellent
Based on 561 reviews
Ride EquiSafe4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets.Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Ride EquiSafe (rideequisafe.com) has 561 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
561 approved reviews, newest moderated first
Elizabeth
You responded quickly and appropriately to my numerous questions which I kept forgetting to ask in the original email. You were polite and understood my needs in answering my questions.
Reply from Ride EquiSafeJun 28, 2023
Thank you so much Elizabeth - that's exactly what we're here for and I'm so glad we were able to help!
Julie A.
Always a great experience shopping with Ride Equisafe 😊
Kathleen
Although I was able to purchase the helmet at a good price point, I am frustrated with this no return policy as I ordered the identical size in the 1K defender helmet that I had previously ordered with the only difference being the new helmet includes the MIPS technology. I was disappointed to learn that despite the inclusion of the MIPS technology, one Kay has chosen to downgrade the quality of the materials for the helmet lining. The new materials for the helmet lining are thinner so my same sized helmet does not fit like my current 1K helmet. Extremely frustrated because there's no way I could know that the new helmets would not fit the same way as the identical sizing in previous years.
Reply from Ride EquiSafeJun 21, 2023
Hi Kathleen, thank you so much for your purchase. You purchased your helmet deeply on sale and we very clearly outline that our helmet sales are final. Upon following up with us about sizing after delivery of your helmet, we shared that sizing can be very easily adjusted in the One K by changing out the liner. As we are not the actual helmet manufacturer and don't carry any of the non-MIPS One K models, we are unable to compare differences in sizing. We continue to be at your service to help you swap out the liner in hopes of helping you achieve the perfect fit. Please don't hesitate to reach out.
Norbert R.
Thought there might be supply chain issues since it was coming from Europe, but the product arrived earlier than expected!
Beasley T.
Always a lovely experience with Ride Equisafe!
HC
No review no review
Reply from Ride EquiSafeJun 16, 2023
Hi Holly, thank you so much for your purchase! Per your feedback about shipping, you placed your order on June 1st at 8:24 am and we were able to ship your stirrups the exact same day. We are located in North Carolina and you requested shipping to Colorado. We do ship UPS Ground, which typically takes 4-5 business days to arrive when shipping cross country. :)
Edith M.
Staff knew the products Very pleasant Quality products
Shelley W.
Great customer support. I needed to exchange my vest for a smaller one, service was friendly and helpful with the process. They have the latest equipment and are the leaders in riders safety gear. I will be keeping them on my favorite list. Highly recommend them.
