Sheryl O.
App was super easy and response time…
App was super easy and response time was excellent and professional

Average
Based on 7,254 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Sheryl O.
App was super easy and response time was excellent and professional
Mercedes M.
Help me choose the medicine that will work best for my situation.
Mike K.
Chatted with 3 doctors. None provideed any help Just told to contact pharamicist
Reply from RoAug 5, 2026
Hi there, We're sorry to hear about your experience. While our providers may refer medication-specific questions to a pharmacist when appropriate, we understand how frustrating it could be. We'd appreciate the opportunity to review your experience, we'll be reaching out directly so we can take a closer look.
MAR
Would be nice to actually speak to someone, there would be less back and forth if a live person was actually involved. Not likely to continue membership
Reply from RoAug 5, 2026
Hi there, We're sorry to hear your experience has been frustrating. We appreciate your feedback and will share it with our team, and if there's anything we can do to help, please reach out to our Care team at ro.co/contact with the email address associated with your account so we can review your experience.
Jason W.
My debit card was charged twice. I was not expecting that.
Reply from RoAug 5, 2026
Hi there, We're sorry to hear about the unexpected charges and understand how concerning that can be. We'd like to review your account and determine what happened, we're reaching out to you directly to investigate further.
Donna A.
Very consumer friendly website.
Bennet
Price simple straightforward
Augusto F.
Felt alive again. Let it dissolve under your tongue ready in 15 minutes.