Average
Based on 7,254 reviews
Ro3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Gary L. D.
Quick, efficient, and friendly.
Reply from RoOct 14, 2026
Hi Gary! We’re glad to hear you had such a positive experience with our team! Providing timely, friendly support is important to us, and we appreciate you taking the time to share your feedback!
Carl S.
Easy to understand, and helpful
Reply from RoOct 14, 2026
Hi Carl! We’re happy to hear everything was easy to understand and that you found the information helpful! Thank you for sharing your experience with us!
Ellen
Fast, efficient, painless process for getting a GLP-1.
Reply from RoOct 14, 2026
Hi Ellen! We’re glad to hear getting started with GLP-1 treatment was such a smooth and hassle-free experience! Thank you for choosing Ro and sharing your feedback!
Barbara G.
I found out after I placed my order that I also signed up to pay $159 a month “membership fee” in addition to the cost of the medication. I would’ve never bought into Ro had I known this.
Reply from RoOct 14, 2026
Hi Barbara! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Anita P.
Easy to do online.
Reply from RoOct 14, 2026
Hi Anita! We’re happy to hear you found the online process simple and convenient! Thank you for taking the time to share your feedback!
Joseph P.
The intake process was easy to understand. I felt confident that I was making a great decision because of their outstanding reputation.
Reply from RoOct 14, 2026
Hi Joseph! We’re so glad to hear the intake process was straightforward and helped you feel confident in your decision! Your trust means a lot to us, and we appreciate you choosing Ro to be part of your care!
Carlos
Subscription, attention and quality of service.
Reply from RoOct 14, 2026
Hi Carlos! We’re happy to hear you’ve had a positive experience with your membership and the care you’ve received! Thank you for recognizing our team’s dedication to providing quality service. We appreciate your feedback!
Corey K.
Way too expensive and not very effective
Reply from RoOct 14, 2026
Hi Corey! I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!
