Excellent
Based on 764 reviews
Roost & Root4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We build premium quality chicken coops, greenhouses and other backyard structures.
Roost & Root (roostandroot.com) has 764 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
764 approved reviews, newest moderated first
Patty E.
The coops are so well made and really easy to assemble. We like it so much we added to it with an additional yard. (My term, not their name for it) We picked up both as we are only a couple of hours away.
Reply from Roost & RootJan 15, 2020
Glad we were able to make you happy! Hope your chickens are enjoying the coop as much as you are. Thank you for your business, Patty.
Marcia
Very helpful customer support. The coop is great!
Reply from Roost & RootJan 14, 2020
Thank you for taking the time to leave a review, Marcia. Glad we were able to help! Enjoy your coop!
Andy Q.
Really, an amazing coop. These guys know what they're doing. As large as it is, the coop was pretty easy to assemble (even I could do it!). Pieces are nicely pre-assembled and pre-drilled. Instructions are clear. Lots of nice little touches have been well thought out. Experience shows. Though certainly not inexpensive, I can see that this coop is going to last a very long time and will stand up to whatever is thrown at it.
Reply from Roost & RootJan 14, 2020
Thank you, Andy. We really do care about what we do. Giving our customers a high quality product is extremely important to us. We appreciate your business and your kind words. I will make sure to pass the review on to the workers in our shop!
Smith C.
Quality purchase! Every step was great! Built within a few hours with no struggle; myself and two teen girls. Coop holds-up well in weather and my spoiled hens love their coop! I do recommend the upgraded weather package! Currently snowing here and the weather package saved the day! We passed on the feed and water system; cannot comment on that. Looking forward to next purchase!
Reply from Roost & RootJan 14, 2020
Thank you, Smith family. We are very excited to hear the storm panels did their job! After listening to customer feedback through the years, we dedicated a great deal of time to upgrading the product in 2019. Thank you for choosing us and we look forward to hearing from you in the future!
Sara R.
Great customer service, fantastic quality coop. Couldn’t ask for a better coop for my girls!
Reply from Roost & RootJan 14, 2020
Sara, thank you for the kinds words. Very happy to hear you and your girls are enjoying the coop! We greatly appreciate your business. If you ever need anything in the future please reach out.
Deb
This coop went together easily. The quality of the lumber and hardware is exceptional. It is heavier to move than we thought but manageable with 2 women. Our girls love hanging out in their portable coop!
Reply from Roost & RootOct 14, 2019
Deb, happy to hear we you and your girls are happy with the coop! Thanks for choosing us. Everyone here is grateful for the business. We love to share pictures of our coops assembled in their news homes with our staff. [email protected] if you have the time. Thanks, again.
Lori
I love our chicken coop that we ordered from Urban Coop Company! I was looking for a project that my 9 year old grandson could participate in while he was spending time with us this past summer and this could not have been more perfect! It came with EVERYTHING needed to assemble and clear, understandable instructions. Our 4 chickens, Inny, Minny, Miny, and Moe, have a great home and we enjoy so much watching them in such a safe, functional and beautiful coop!
Reply from Roost & RootOct 14, 2019
What a cool story about you and your grandson! Thanks so much for your kind words and for taking your time to share. If you have a picture you'd be willing to share we would love to see it. You can send it along to [email protected] if you'd like. Enjoy your coop, Lori!
Lisa
Great product and top notch customer service. Thank You
Reply from Roost & RootOct 14, 2019
Appreciate the kind review, Lisa. Thank you for your business and please reach out in the future if there is anything we can do to help.
