Average
Based on 319 reviews
Rosland Capital LLC3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.
Rosland Capital LLC (roslandcapital.com) has 319 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
319 approved reviews, newest moderated first
Ann L.
EXCELLENT company GREAT value products. I bought some Gold products, they seem to me a bargain at prices they offering me compared to other companies. Looking forward to future profits with investing in their products. : )
Stephanie M.
My fauther bought 25,000 worth of their gold coins in 2014 called today to see how much they are worth today 01/10/2023 they are worth 24,000$ are you freaking kidding me!!! She would not stop talking about the history of these coins and why he should keep them. It will not be long and he will be looking for his money to invest in stocks. Hell walmart stocks would have made more money in 9yrs give me a break
Reply from Rosland Capital LLCMar 28, 2023
Customer satisfaction is the highest priority for Rosland Capital. We ask any Rosland customer who is unhappy to contact their Rosland account representative, or to email [email protected] so their concerns can be addressed. In this case, we’d need to know Stephanie’s father’s name to be able to help. Yours, Rosland Capital
Paul D.
Sick of aggressive cold calls from this company !!!
Reply from Rosland Capital LLCMar 28, 2023
Please contact the Rosland office in London, UK - [email protected] - as that is a different company. We understand Rosland UK returned a call from Mr Dickens and that no “cold calls” were made. With regards, Rosland Capital USA
Rachel H.
They keep cold calling my 78yr old mum with dementia and selling her items. The item value is 25% of what they charge her for it 5 times now Last one was £1100 for a coin She now has very little money for the month Because she has dementia she thinks it’s all fine Shameful , immoral and heartbreaking. Hope you’re enjoying your bonus off the back of my mums misery
Reply from Rosland Capital LLCOct 4, 2022
Dear Ms. Holmes, Please contact the Rosland office in London, UK, as that is a different company. Please also advise them of your mother’s name. They are very keen to give a full refund if she has bought something you feel is not of good value. For the record, the mark-up on items of that value will not be anywhere near your suggestion. They have no wish to sell to anybody with health problems as you suggest. Nor would they "keep calling them." But do please email them and/or call them and they will be sure to refund your mother. With regards, Rosland USA
Lyndsey O.
The whole experience has been extremely stressful for my mother who has dementia. They use hard sale techniques and persuaded a vulnerable adult to buy gold coins at over inflated prices with the likely hood of making a profit being near to zero. There customer services is awful , we have found them to be rude, unhelpful and I’d say Arrogant. Once I finally got some help they made agreements that they have not followed through after three months of chasing and the situation is still not resolved. Stay well away, if I could have picked no stars I would have.
Reply from Rosland Capital LLCMar 29, 2023
Please contact the Rosland office in London, UK - [email protected] - as that is a different company. They’d need to know the customer's name to be able to address concerns. With regards, Rosland USA
Neil M.
I have deleted my prior review of Rosland Gold due to the fact I had lost all focus in who was the real people to blame for my delivery loss. The Post Office. All I could see was I paid for something and I didn't have it. For that I apologise, it was due to no fault of Rosland gold. If I had been in touch with the right person from the start I doubt if I would of had to wait as long as I did. So Gary I thank you for showing the errors of my way. I was still trading and getting a good service from Rosland gold while waiting for the new set to arrive, but I was still angry that I had not been sent a replacement. This led me to write the review I did, mainly due to poor communication on both sides and the fact I was seeking assistance from the wrong place. How ever once my review had been seen the right person phoned. After butting heads I have seen where I went wrong, and for that I am sorry. I am now looking forward with more confidence that this incident will be resolved and we can move on. Like I said I have a nice collection of coins thanks to Rosland Gold, a big thank you goes to Gary who was the man I should of gone to in the beginning. Except my apology.
John W.
Phoned Rosland gold about buying a gold Sovereign for my granddaughter was put Threw to Charles who was extremely knowledgable about gold and recommended a gold sovereign which was graded and in a lovely presentation Box the coin was dated 2021 her year of Birth and it was delivered next day great Service and I will definitely be using Charles and Rosland again they are 5 star John Graham Wardrope
