Rosotravel Reviews | Read Customer Reviews of rosotravel.com

Rosotravel Reviews | Read Customer Reviews of rosotravel.com

Rosotravel reviews

157 approved reviews, newest moderated first

Lucia P.
Oct 2, 2026
Hofburg tour
Overall, the experience was very positive. The schedule was managed perfectly—we never felt rushed and had plenty of time to fully appreciate the various rooms. Our guide, Margot, played a major role in the success of the visit; she enriched the tour with anecdotes about the royal family, offering us a fresh perspective on court life. Highly recommended.
Reply from RosotravelOct 13, 2026
Hi Lucia, Thank you for this lovely review! Margot will be delighted to read it - those anecdotes about the royal family are exactly what bring a palace tour to life beyond what you see in the rooms. Hope to welcome you back on another tour soon! Best regards, The Rosotravel Team
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Florine M.
Sep 30, 2026
Apprendre l'histoire de Marie Thérèse…
Apprendre l'histoire de Marie Thérèse une femme impressionnante
Reply from RosotravelOct 1, 2026
Bonjour Florine, Merci pour votre avis ! Marie-Thérèse est en effet une figure fascinante - nous sommes ravis que la visite vous ait permis de découvrir son histoire. Nous espérons vous revoir bientôt pour une prochaine aventure ! À bientôt, L'équipe Rosotravel
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Mr Andrew B.
Sep 26, 2026
Great guide Mario
Great guide Mario. Very informative and helpful. Great visit couldn’t ask for more. Recommended highly. Thank you
Reply from RosotravelOct 1, 2026
Hi Andrew, Thank you for the kind words! Mario will be delighted to read this - informative, helpful and leaving nothing to be desired is exactly what we aim for. Hope to welcome you back on another tour soon! Best regards, The Rosotravel Team
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Paul
Sep 22, 2026
There was no stress with this event
There was no stress with this event. The booking on-line was simple and we received excellent meeting place instructions, along with heloful photos. Our guide, a man who's name I am embarrassed to say I have forgotten, was superbly knowledgeable, friendly and patient. The oalace was beautiful and we feel we saw everything. We fully recommend it.
Reply from RosotravelOct 1, 2026
Hi Paul, Thank you for this wonderful review! Easy booking, clear meeting instructions and a knowledgeable, friendly guide - that's exactly the experience we want every visitor to have from start to finish. Don't worry about the name - we'll make sure he hears about this anyway! Hope to welcome you back on another tour soon. Best regards, The Rosotravel Team
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Cindy A.
Sep 21, 2026
Customized Introduction to Old Town and Castle
Everyone in our group throughly enjoyed our castle tour with Jolanda. She met us promptly and was extremely knowledgeable about the history of the castle. Loved listening to her share her personalized insights on the rooms, artwork and information on the royals. This is definitely better than an audio tour and the best way to be introduced to Old Town in Warsaw.
Reply from RosotravelOct 1, 2026
Hi Cindy, Thank you for this lovely review! Jolanda will be thrilled to read it - personalized insights on the rooms, artwork and royals are exactly what makes a guided tour so much richer than going it alone. Really glad the whole group enjoyed it. Hope to welcome you all back on another tour soon! Best regards, The Rosotravel Team
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marie christine M.
Sep 21, 2026
Super visite avec une superbe guide…
Super visite avec une superbe guide passionnante
Reply from RosotravelOct 1, 2026
Bonjour Marie Christine, Merci pour votre avis ! Une guide passionnante qui rend la visite superbe - c'est exactement ce que nous cherchons à offrir. Nous espérons vous revoir bientôt ! À bientôt, L'équipe Rosotravel
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SANDRINE
Sep 9, 2026
le guide ne s'est pas présenté pour la…
le guide ne s'est pas présenté pour la visite de Vienne.
Reply from RosotravelSep 10, 2026
Chère Sandrine, Nous comprenons parfaitement votre frustration et nous vous présentons nos sincères excuses. Se retrouver sans guide le jour de sa visite est une situation difficile et décevante - et vos sentiments sont tout à fait légitimes. En raison d'une situation d'urgence imprévue, notre guide n'a malheureusement pas été en mesure d'assurer la visite. Il s'agit d'une situation exceptionnelle et extrêmement rare, mais nous en assumons l'entière responsabilité. Nous avons proposé un report de la visite ainsi qu'un remboursement partiel. Ayant pris note de votre décision de ne pas reprogrammer, nous avons respecté votre choix et procédé à un remboursement intégral. Nous sommes soulagés d'avoir pu trouver une solution. Nous espérons sincèrement avoir l'occasion de vous offrir l'expérience que vous méritez à l'avenir. Cordialement, L'équipe Rosotravel
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Pietro Giorgio S.
Sep 5, 2026
giuda molto preparata ed esaustiva…
giuda molto preparata ed esaustiva nello spiegare il tutto
Reply from RosotravelSep 10, 2026
Ciao Pietro, Grazie mille per le tue parole! Una guida preparata ed esaustiva fa tutta la differenza - siamo felici che la visita sia stata all'altezza delle aspettative. Speriamo di rivederti presto per un altro tour! A presto, The Rosotravel Team
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