Rover.com | Pet SittingReviews of rover.com

Una experiencia buena

All services were performed as expected. Happy dog when we returned after a week.

I used Rover for the first time when I needed last minute pet sitting so was a little nervous. It took me a while to understand how to use the App, I feel it could be a little more intuitive. Once a sitter is identified the messaging facility is great and I like that everything is tracked. One of the sitters I'd booked cancelled on me last minute and I was really impressed that the Rover support team got in touch to see if they could help - great personalised customer service! I have used Rover again since the initial booking and am getting more confident leaving my pet with their sitters.

I have enjoyed the Rover experiences I have had - as did my dog, Allie. The caretakers were professional, communicative and provided great photos and feedback. My only issue was not with the care they received or anything having to do with the caretakers. I found the Rover website not always easy to navigate, particularly after I booked the boarding. I managed, I had hoped it would be just a bit simpler.

I love my new pet sitter; I think the company is strong. I travel A LOT on business and want to make sure I have a solid foundation for my pets considering my long term pet sitter moved across country. With that said, I find the short stays (1 to 2 checkin's) a day are too expensive for what is out there. I wish there could be a workaround for someone who will be using this service quite often.

Very Satisfied

I recently used Tamara for a second time and she does a great job!

The app is somewhat difficult and inefficient. I also didn’t know once you left a review of your sitter you can no longer tip them. That makes no sense and ends up making me look bad to a first time sitter. Ours did 4 days and 3 overnight visits so I was extremely upset I wasn’t able to tip him. If you have a rule like that it needs to be made clear right away.