Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 29,685 reviews with 5 stars · Clear filters
Tammy K.
I started using Rover in 2025 for help with my kitties while I am out of town. I have had positive experiences with everything from technical assistance to the sitters I hired. The communication is excellent and pictures are always sent of my cats. I finally feel confident when leaving my cats in the care of a Rover sitter.
Becky
I’ve had a great experience using Rover, my pet sitter Roxie C. was amazing 🤩 and I definitely recommend booking with her.
Glen
I liked the a ability to contact the caregiver. she contacted me as well about any concerns, and the whole experience went better than where I boarded my dog before. I believe my dog felt better there than before.
DAVID
Good company for the services it provides.
Quinn G.
I've never used a pet sitter service. It was a last-minute idea and Rover.com made it a very easy process! I scrolled thru, read reviews and found a GREAT pet sitter for my crazy lil dog. I would for sure do it again!
KathyG
Great experience with our sitter. Finding her and hiring her was simple; communication during our dog’s stay there was great. However, besides the pay for the sitter there was a fee for Rover. This was reasonable. But later I found out that in addition to the fee that the customer is charged, the sitter is charged 20%. This seems like too much to me and I have her a tip to compensate. I feel that this isn’t good business practice on Rover’s part.
Reply from Rover.com | Pet SittingAug 6, 2026
Hi Kathy, thank you for taking the time to provide us with your feedback regarding our services fees. For owners, the Rover booking fee is an 11% fee finalized at checkout based on the options and preferences selected for the booking, including dates, number of pets, duration, and any add-ons or discounts. For sitters and walkers, Rover applies a 20% service fee per booking, which means you take home 80% of your earnings. Our fees support 24/7 customer service, trust and safety, site maintenance, and sitter benefits, including payment processing and promotions. They also fund our Rover Guarantee for peace of mind. We value your feedback—please contact Rover Support at 888-453-7889 if you have any further questions. -Lexie
Catherine N.
Great communication. Sitter was sweet and kind and took great care of my pet.
Gloria
Easy to use. Easy to pay. Dependable dog sitters
