Rover.com | Pet SittingReviews of rover.com

Reply from Rover.com | Pet SittingFeb 12, 2023

Hi Tamara, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Next time you’re looking for assistance, feel free to give our 24/7 Rover Support team a call at 888-453-7889 and we’d be happy to help.

Reply from Rover.com | Pet SittingJan 30, 2023

Hi, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Next time you’re looking for assistance, feel free to give our 24/7 Rover Support team a call at 888-453-7889 and we’d be happy to help.

Reply from Rover.com | Pet SittingJan 24, 2023

Hi Cathy, thank you for leaving us a review, we really appreciate it. I'm glad to hear that you was happy with the service and if you want to get in touch with us you can give us a call on +31202622332, write us on chat or send us an email at [email protected]. All the best, Damien

Reply from Rover.com | Pet SittingJan 20, 2023

Hi Gabriele, we are so sorry to hear about this experience, and appreciate you letting us know. We have changed the procedure for this type of situation, so that pet owners can leave a review. Please contact us through email [email protected], phone +448082812524 or chat with us at rover.com/help, so that we can look into your case again. All the best, Lotta

Reply from Rover.com | Pet SittingJan 18, 2023

Hi Nicola, thank you for sharing your feedback. We're so sorry to hear your experience with us has been unsatisfactory so far. We would love to address your concerns in more detail and help you find the perfect sitter for your dog, for this, please reach out to us via email [email protected], chat or phone +44 8082 812524. All the best, Michelle

Reply from Rover.com | Pet SittingJan 8, 2023

Hi Nate, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Rover is always looking to improve the user experience and this feedback will be provided to our product team. You can update the settings for the notifications on your Rover profile. If you need assistance with this, feel free to give our 24/7 Rover Support team a call at 888-453-7889 and we’d be happy to help.

Reply from Rover.com | Pet SittingJan 4, 2023

Our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Our star rating depends on the most recent ten stays, and any complaint is reviewed by Rover staff. If you have any questions please feel free to give our Rover Support team a call at 888-453-7889 and we’d be happy to help.

Reply from Rover.com | Pet SittingJan 2, 2023

Thank you for taking the time to provide us with your review. We are very sorry to hear about this experience. We take incidents like this very seriously and would appreciate the opportunity to look into this further. Your experience is important to us and if you have any further feedback or need further assistance, please reach out to our Trust & Safety team by phone at 888-727-1140.