Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Jonelle
Overall, I had a very good experience with Rover. However, I needed to modify my booking dates and was unable to do it on my own through the website. I sent in a help request and so did the sitter. The problem was resolved the next day. I was very happy with the pet sitter and would recommend.
Jennings
Sitter was wonderful... However, navigating your site is awkward and forwarding of questions /concerns went unanswered. Will not use your site again.
Lisa
I had one great experience and one mediocre experience. I like the convenience of finding boarders who are available, even with short notice.
barbara B.
Rover is a very good resource and I am grateful for having it to book my sitter who I love. However, I have not been able to find a good dog walker in my area that is responsive to my outreach. I'll keep trying. And, Rover would be 5 stars if the dash board was more even more direct on matters such as confirmations, updates, etc.
Maria
Hay muchas opciones distintas de cuidadores en los distintos barrios de Barcelona. No me pareció intuitiva al principio, ya que no puedes buscar un perfil concreto por el nombre pero tiene muchas opciones diversas y es fácil hacerte a la app.
Reply from Rover.com | Pet SittingDec 26, 2023
Hola Maria. Los comentarios de nuestros usuarios son una parte importante para mantener una experiencia de calidad y agradecemos que te hayas tomado el tiempo para compartir tu experiencia. No dudes en contactarnos por chat rover.com/help, teléfono +34 910 78 07 83 o por email [email protected]. Saludos, Maya.
Trinity and Miranda B.
The service from rover. . Was Absolutely amazing. Last minute they came through to be able for my peace of mind. My wife was very Skeptical about the service.. yet when she met the wonderful young lady that was there . We are very happy to look forward to using this service again.
Dee
Great service. So far your Pet care people have been very professional and reliable.
Frequent F.
The idea is great, andrew our dogsitter was great..but the app is a bit clunky and not as intuitive..a bit difficult to navigate..hence the 4 stars..otherwise it was a 5 star experience
Reply from Rover.com | Pet SittingDec 21, 2023
Hello, thanks for your feedback. We’re constantly looking for ways to make Rover better, and appreciate hearing from community members like you. I’ve passed your feedback. Feel free to contact us for any further queries via email at [email protected], via chat at support-uk.rover.com/hc/en-gb or phone at +44 8082 812524. All the best, Eleonora
