Royal Auto Ship LLCReviews of royalautoship.com

Scott, my broker, did a great job. The whole process was very smooth with no surprises. Scott quoted me a price and it did not change. He arranged for a driver the very next day. Fully satisfied with Scott and Royal Auto transport. I would also like to mention Damion Roberts (The Roberts Route LLC). He was my driver and I HIGHLY recommend him if you are able to request a driver. He contacted me and was on time and delivered on time and the price was locked in. Also, Damion was very friendly and professional. The whole experience was great!

Great company to work with! Especially Tim!

good company for working with

BUYER BEWARE!! Oscar Harris claimed to be the owner of Royal auto ship and quoted me $1050 to ship my car from Texas to New Mexico. I went with a cheaper competitor and he proceeded to warn me about cheap quotes and then bait and switch extra charges at time of delivery. Upon telling him I went with a different carrier. He texted me this,” okay, do they have exact driver for you? and how much?“ I texted him,” Yes $600 at delivery no hassle or hidden fees written in contract.” Then Oscar proceeds to tell me the following,” Carshipping Express Inc ?.. LOL, You were lied and scammed, I am 100%sure that they will never do it for $600. and contract is nothing for them, I told you above, be careful with low ball price, they attracted you by offering low price, on this road, any drivers did not accept the load for that price, if there were any driver I could have updated you about it..” So now here is the kicker..Oscar from Royal auto shop says texts this to me since he didn’t get my business and is sure I got scammed..” IF THEY DO IT FOR $600, I WILL GIVE YOU $500 FROM MY OWN POCKET, it is my word, I am serious about it, if they send you written contract, did you ask them exact driver info, ask them the driver name, phone number, truck pictures and driver's license and plate number of the truck and insurance of the driver which were written the driver truck vin numbers. “. This was all 6/27. Then 6/29 he texts me asking if they picked up the car. Ironically 7/2 the carrier delivered my car and charged me the amount of $600 that Oscar said they’d scam me and charge me more or he’d pay me $500 cash out of his own pocket. Oscar calls me twice 7/2 so I call him back and he asks me to send me the proof because he was curious so I sent him proof Carshippers inc shipped my car for $600 Instead of paying me Oscar texts me this,” I have calls to talk with other customers, I just finished conversation I did not get anything, except your text messages, and I asked you to provide me driver information if they have for $600, on 27th, but you did not send me 27th any driver info. it means, I will not send you $500, if you provided the driver information 27th, I would have sent you money but You are calling today.” So Oscar Harris changed the terms of his word as u can clearly see in his own texts exchange. If he won’t uphold his word then what else will he change when he delivers your car. CARSHIPPERS INC true to their word took care of me. ROYAL AUTO SHIP OSCAR TALKED A GOOD GAME but failed to follow through on his own promise to pay me $500 if my car got transported for $600. Watch yourselves because Oscar is right, there are a lot of car transport companies scammers out there that won’t stand by their word.

Nice to work with them, I text Oscar and he answer realy fast. I hope work with you in the future.

They scammed me for 550 and they never delivered my car. They reach out another broker company as the owner of the car and signed a contract for 1400 under customer named alexaaa! Which is not me!! The carrier company now is asking for 1700 to release the car. They are scammerrrs im suing

Daniel is very profesional at what he does, thanks for your excellent service!

I HAD A VERY DISAPPOINTING EXPERIENCE WITH THIS TRANSPORT BROKER COMPANY. COMMUNICATION WAS POOR FROM THE START, AND I OFTEN HAD TO CONTACT THEM MULTIPLE TIMES JUST TO GET BASIC UPDATES. THE PICKUP AND DELIVERY DATES I WAS INITIALLY GIVEN WERE NOT MET, AND I RECEIVED LITTLE TO NO PROACTIVE COMMUNICATION REGARDING THE DELAYS. WHAT FRUSTRATED ME MOST WAS THE UNEXPECTED PRICE INCREASE AFTER I HAD ALREADY AGREED TO THE ORIGINAL QUOTE. THE FINAL COST ENDED UP BEING SIGNIFICANTLY HIGHER THAN WHAT WAS INITIALLY DISCUSSED, WHICH FELT MISLEADING AND UNPROFESSIONAL. WHEN I REACHED OUT TO CUSTOMER SUPPORT FOR CLARIFICATION AND ASSISTANCE, THE RESPONSES WERE SLOW AND DID NOT ADEQUATELY ADDRESS MY CONCERNS. OVERALL, THE PROCESS WAS STRESSFUL, TIME-CONSUMING, AND FAR FROM THE SERVICE THAT WAS PROMISED. BASED ON MY EXPERIENCE, I WOULD NOT USE THIS COMPANY AGAIN AND WOULD RECOMMEND THAT OTHERS CAREFULLY REVIEW ALL PRICING DETAILS AND TERMS BEFORE BOOKING.