Reply from RoyalbookhouseOct 17, 2025
Dear Cynthia,
We are fully aware of your recent messages and public statements, and we want to address your claims clearly and factually.
First and foremost, your refund has already been processed in full and has been reflected back to your account. This was done as a professional courtesy after your repeated miscommunication and inability to provide the necessary materials to proceed with your project.
Let us be clear — Royal Book House has never used, copied, or shared any portion of your manuscript or creative work. Your accusations of intellectual theft are entirely baseless and defamatory. All of our communications, transactions, and requests have been fully documented and conducted in a transparent, professional manner.
From the beginning, our team — including Alex, Liam, and Leo — acted in good faith. You initially requested our business cards, which we provided immediately. Following that, we repeatedly and politely requested your manuscript in order to begin production. Despite sending multiple follow-ups for over a month, the materials were not received. Instead, you sent a series of unrelated emails and began making false public accusations.
Even after this, we continued to offer assistance and a refund to close the matter professionally — which you initially refused. Only after continued unprofessional conduct and threatening behavior did we proceed to finalize the refund and terminate the collaboration.
As a registered publishing company, we take our reputation and the integrity of our work very seriously. Any further defamatory claims made against our company, team members, or partners will be treated as a violation of our professional and legal rights, and we will not hesitate to pursue appropriate action if necessary.
This matter is now considered closed. The refund has been completed, and no further engagement will be made regarding this issue.
