RubymovesReviews of rubymoves.com

I had a great experience relocating our daughter from Philadelphia to the Netherlands with Ruby Moves. Since I was not familiar with shipping goods over the ocean I really appreciated the good communication with Ruby Moves. All the emails I sent to Helen were answered prompt, professional and friendly. The move itself went smoothly both in the USA and in The Netherlands. I am happy we found you !

Overall, my shipping experience was a nightmare I do not wish to repeat. That being said, it was Helen at Ruby Moves who helped me retain the little sanity I had left. The horrible things that happened to us were the fault of our beloved left wing government, not Ruby Moves. Helen became my friend and advisor in an ordeal that spanned well over a year! She never left me. Thank you Helen!

Helen was always on point. Every step of the way she answered the calls or called back very quickly. Ruby had a container at our storage facility at the appointed time. I was not present at the location at the time of load pit and container packing but was assured by my storage facility everything went smoothly. I was kept informed through the morning by Helen and was alerted when the container got to the port. All the logistics of importing were handled by Helen and her team. Huge relief as we avoided import tax due to my husbands dual citizenship in Italy. The crew of three in Italy that moved our stuff into the house was TOP notch. If they say they need to do a “long haul” they are probably right. We had hoped they could get the container to our street but it is BIG. So our only source of stress leading up to delivery was our own interference with Ruby’s oversight. Lesson learned. Not that we plan on a move like that ever again. We are here to stay. My only comment to Ruby after the fact was the point person on Italy team pre delivery relied more on emails to communicate. For me, more direct communication with a friendly calming voice on the phone would have gone a long way and reassured me better than any email could. Helen took the comment with appreciation and made note of it with the Italy team. All in all I was very glad Helen was at the helm. After a year of date changes and uncertainty they were the right fit for us. In the end the fact that it is a woman owned company inspired me to book them. The devil’s in the details. They were meticulous. And nothing broken and I’m midway through my unpacking. Pretty remarkable when you think about all the stuff has been through. Thanks Helen. And my Italian crew: Daniele, Angelo and Alfonso.

I only shipped 6 boxes however Luis was so informative and gave me a lot of his time and details regarding the process. Thank you for your support.

I strongly recommend this service, they are really helpful and professional. All my items arrived in perfect condition.

Our salesperson was very professional and provided information that no other company provided which made the customs process easy. Our furniture was delivered yesterday. The movers were professional, hardworking and paid attention to detail. Our furniture was well-wrapped and protected. Nothing damaged. We are very happy and highly recommend Ruby International.

Was very impressed with the service overall. The customer service and follow-up persistency let me feel like Ruby was on top of my shipment door to door. Movers were excellent and courteous. My shipment arrived in one piece and safe! Would recommend to anyone looking for international shipment services.

We want to thanks Helen and Tina for a the job well done. No issues or surprises. Was a great experience and the follow up before the packing day was outstanding. The expertise via phone of our goods to be moved was well executed and was very important for the success of the move. Thanks to the team.