Great
Based on 84 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruby International Consultants is a woman owned international relocation company specializing in relocating families and individuals worldwide from and to the United States. With 30 years of experience, we are well versed in the most efficient and cost-effective transportation methods. We understand how stressful it may be moving, let alone moving to another country where customs, language and mentalities may differ to those we are accustomed to. Hence, our number one priority are our clients and providing the most seamless and stress-free experience while your possessions are in our possession. We have learned from experience that not everything may go as perfect as we intend, however, communicating with our clients and keeping you updated is a major key to a successful move. We like to consider ourselves a “concierge style” service. We respond to clients’ emails within an hour or less of receipt and always answer our phones. We provide consulting pertaining to destination customs requirements to ensure you are aware of your document responsibilities abroad. We only align ourselves with quality partners door to door well versed in providing the highest quality of packing services to insure your goods arrive in the condition they have left your hands. We ensure the smoothest clearance process and expedited delivery to avoid additional port and storage charges. Since ocean freight transportation has experienced delays and last-minute schedule changes in the last 18 months due to “global supply chain shortages”, we offer very competitive air freight options as well which allows you to receive more urgent packages within 3-7 days of shipping. Ruby International Consultants is fully insured, licensed, and bonded with the Federal Maritime Commission and the US DOT and has an A+ rating with the Better Business Bureau. Whether you require a full service move or just need to move a few boxes door to door, please reach out to us for a quote.
Rubymoves (rubymoves.com) has 84 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 65 reviews with 5 stars · Clear filters
Sanna
Amazing service Helen is outstanding and best pricing around very pleased Ruby
Reply from RubymovesMay 4, 2023
Thank you for your 5 star review. We are delighted to read your comments and of your satisfaction. Looking forward to working with you again:)
Nathalie
Very good experience. Eric was great to start with, then Helen took over and was very easy to work with. Both communicated very regularly. Price was fair. Delivery happened even quicker than anticipated. No issues, all in one piece. I couldn't be happier.
Reply from RubymovesMay 2, 2023
Thank you Nathalie for your 5 star review. We are delighted to hear of your satisfaction. Thank you for taking the time to post. Wishing you all the best!!
Robert M.
Best moving experience we’ve ever had. Excellent communication at any time. This company goes the extra mile for their customers. Like clock work - on time - respectful and excellent partners in Germany as well. Not a single piece damaged or broken.
Reply from RubymovesApr 17, 2023
Thank you Mr. Muelle for taking the time to post your 5-star review. We are delighted to see your comments and more so to hear of your satisfaction. It was always a pleasure to speak with you. I will pass your comments to our German partners as well. I am confident they will be just as pleased. Wishing you all the best!! The Staff of Ruby International Consultants
Mike R.
I used Rubymovers to move new appliances from Los Angeles to Potrero Costa Rica. Everything went well as predicted, on time, and delivered perfectly. Thank You mike Redmond
Reply from RubymovesApr 13, 2023
Thank you Mr. Redmond for your trust in Ruby International Consultants and your 5 star review. We are delighted to hear of your satisfaction. Stay well!!
Joseph
Everyone we contacted was helpful, patient and professional. My equipment was shipped from Albuquerque, NM to Mexico and not only arrived in perfect condition but three days earlier than predicted. I highly recommend this company.
Reply from RubymovesMar 30, 2023
Thank you for your 5 star review. We thank you for choosing to work with Ruby International Consultants. We wish you all the best in your new home.
Joseph M.
Very good customer service, helpful. Expedited the shipment. Competitive with pricing. Good packing company and friendly helpful movers.
Reply from RubymovesMar 19, 2023
Thank you Mr. McMahon for your comments on services you received from Ruby International Consultants. We are grateful you choose to work with us on your relocation to the UK. We wish you the best in your new home.
Stephane E.
We had a very good experience with Ruby. We remained in contact with the same agent all along our move, until reception of our goods in Europe. Our contact was always courteous and very prompt to answer our questions. I really recommend Ruby for your move.
Shirley V.
I would absolutely recommend this company. My move put them through challenges. Ayal, my customer service representative was amazing to work with.
Reply from RubymovesMar 10, 2023
Thank you for your kind words. I will pass your comments onto Ayal. Wishing you all the best.
